Get matched with top shower installers and replacers in Margaret, AL

"Replaced a walk-in shower. Removal of the old and installation of the new took approximately 8 hours. We are pleased with the product and the installation"

"I am very very satisfied with my new bathroom. They gave me great service."

"Very professional fix my shower with no problems would definitely use them again for any future projects"

"I was very happy with them at the beginning but was more irritated than happy with them at the end. The two workers that did the demo, carpentry and painting were excellent. The guy that did the tile did okay with the tile but I found a place in the shower floor that was filled with caulk. It came out when I was cleaning and left a hole in the grout. There were several things they did at the end that I thought were sloppy. The supervisor told me to and quot;trust him and quot; and go ahead and pay him and he would come back the next work day and install the insulation that I paid for and I still haven't heard back after more than a month. I had someone else fix the things that were not right or undone.
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"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"They placed cloths throughout the house each day they worked to protect our floors. They removed and replaced everything in our bathroom with expertise. This includes our bathroom floor, vanity/sink, removing tub and installing a complete show with glass doors. They also painted and installed a light/fan combo above our shower. We love everything!"

"We recently bought a house and have hired a few companies to work on different projects. What we learned from the process is good handyman is hard to come by. That is why we feel very fortunate to find Complete Home Repair. Al and his sons are truly excellent. They worked on our house for 6 days on various things. They were always on time, polite, and thoughtful. We felt comfortable to leave them in the house, but we met every morning to discuss the work on previous day. They did a fabulous job. On the top of that, for whatever concern we had, they also went the extra mile to address it. 
I want to share a small detail that I think shows Al's true color. One of the projects is Al installing a screen door for us. We agreed that if it takes more than 1 hour, he will charge more. On the next day, when I asked him how long it took him to finish the installation, Al told me exactly one hour. He could have told me longer and charged me more, but he didn't. 
This is the second time we hired Al. We are sure that it will not be the last time. He not only earns our business, but also wins our heart. Highly recommended!!
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"After he figured out where the leak was coming from, he found that the whole faucet needed to be replaced. Had to travel 15 minutes away just to get a new one.  Cleveland is a very little town. I had an appointment so I had to leave him by his self to complete job. When I got back home everything was done and it looked good and no longer leaks. Thank you so much.
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"The owner was very detailed. He had my husband join him on the roof to point out rotten wood that needed to be replaced. He charged us for replacement of the wood but actually replaced more once he could see the areas after the shingles were removed. He did not charge us more. He was very thorough in his bid. Up front and honest. I will recommend them for everybody."

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