Get matched with top oven or stovetop repair or service pros in Marine, IL

"Great experience. Harmond W diagnosed the issue within the first 10 minutes of our interactive video session. He immediately followed up with the part number of the part which had likely failed and a link to Sears PartsDirect to order the part. After our session I removed the wall oven from the kitchen cabinet enclosure, found the suspected part, and confirmed it had indeed failed (as we had discussed during our session. I just ordered the part, and will plan to complete the oven repair when it arrives in a week or so. I'll definitely plan to use this Neli service again when needed."

"The repair guy was friendly, professional and know his stuff. Fixed my washer machine pretty quick."

"I am more than happy with the services provide by C&M Appliance. This is the second time I have used his service and Chris has always been very professional. On time as quoted, very clean and leaves his work area as clean or better then he found it. My washer is working as it did when it was new and my clothes are now clean. I would highly recommend him and his company to others and also use them in the future."

"Froggy's called me immediately after I submitted my request on Angi. We discussed the problem I was having, and they gave me several ideas to try to get my A/C unit running properly before actually coming to take a look. I ended up taking their suggestions - cleaning the unit and blowing out the drain line - which resolved the issue. I appreciate and respect a company willing to provide a few troubleshooting/DIY tips before being eager to charge a service fee. Will definitely call in the event I need help in the future."

"I bought a Choice Home Warranty for my aging mother as I don't live in the same town as she does and can't help her in the way I'd like to, especially with repairs to her appliances and systems. Having a full home warranty with Choice, it has given me the peace of mind knowing that I can get someone in to help her that isn't taking advantage of her age and situation and overcharging her. We've had to have 2 repairs this first year; her gas stovetop and her washing machine. The stovetop took several visits to get the problem fixed but that was for parts, but we only had to pay the service fee and it works just fine now. We were very pleased with the repair serviceperson and how he treated my mother. The washing machine had a problem, we called, someone showed up and checked out the machine and said it was a really, really old washing machine and said it would be more expensive to repair that replace. Choice paid $350 for the washing machine replacement value and that doesn't really buy a replacement as Maytag washing machines run about $600 for the bottom model, but it still was something to help towards the cost of replacing and overall, I'm very happy with the Choice Home Warranty product."

"Mr Harris was very professional got the job done in a timely manner his price was very affordable when I need service again Mr Harris would surely be my go to Guy I recommend Good Service Heating and Cooling LLC for all your service needs."

"I had Bob from Sun Service come out to my home and give me a bid to replace my furnace and a/c. He gave me a great price and after about a month I called him to schedule the job. Bob and Kyle did an outstanding job, very professional, and they were finished in a day and a half. I would, and have recommended Sun Service to my neighbors that are needing work and anyone that is needing a new installation or just a repair to their existing system."

"When I logged information on line my call was returned immediately and I was given an appointment for the next day.. Before arriving the service man called to give me a time to expect him. He had directions and was prompt. There were 2 men that came, one was supervising as the other did the work. It was checked thoroughly by the more experienced serviceman. They were very courteous, professional and I am satisfied that the oven is performing as it should For an additional charge the service man cleaned the refrigerator coils and for free inspected a freezer which was beyond repair."

"We dealt with Tom Earle. It was not as good as we have liked, but it was good enough. I did not think that they were working half hours. All of the contractors worked similarly. They come in about 9 o’clock and leave at 3:04 everyday. There were only few exceptions when we started to complain. Then, in the beginning they had a couple of people here. Sometimes it had been three, and then many days, they used to have one person. When we asked them what happened, they said they were working on other jobs too. So, it is a small company, but then I guess they just want to have as many contracts as possible so at times they were spread kind of thin. That prolonged the construction project. It took longer than originally planned. The pricing was pretty good. I saw a couple of other contractors, and theirs came out pretty good. I am not exactly sure about the quality of their work because it is hard for me to compare someone else because we have not had such a large project, but I came to believe that there were situations where the quality could have been better because we asked them to redo a few things. So, of course after we started to pay more attention and complain about their quality then they kind of put more time into it or give it more attention. It is not something that I would consider automatic. It is okay. I am going to do the best I can. It seemed like if you do not complain, then, they will get away with whatever they could possibly get away with. That is the way I see it. I felt that maybe all the other contractors are not like this. I think there are exceptions. They do the best they can and there are also others who can do better, but they do not seem to do so unless you start complaining about it. They are a little bit like that. I thought they did finish okay. They were pretty good in listening to our needs and so with regards to responsiveness, they are pretty good. When you start talking about the allocation of resources and things like this, we were competing with his other projects. I do not know if responsiveness included that or not because the whole project stood up more than a month, even more than the hundred day week. We had previously worked with a smaller scale contractor and he would come here at the earliest as he could. He asked us when he could come in, and he told us that if he could come at 7:30 that that would be better. So, we told him to come at 8. A lot of times he would stay and work until like 5 or 6 until we need to eat dinner. A lot of times he would also come in on weekends on work. For Good Neighbors, they are definitely not like that. They would come in around 9 o’clock sometimes even later or until we ask where they are. The project has been delayed and they did not come in. Maybe they have longer drives that they had to do and they leave early too. A couple times, when we really complained a lot, then they brought some people in over the weekend. Those guys came in voluntarily to work I guess because they were pretty conscientious. They are subcontractors to Good Neighbors. When we started complaining, they came in over a few times over the weekend just to catch up. If that is the hours, they would say they were punctual because they were showing up at time they were suppose to show up, but from our perspective, I go to work at 8 in the morning and come home at 5; you are not doing the same. They were pretty professional. I would have to say that in all situations that they handled themselves pretty professionally. What we have to do is that if we are going to use them in the future, we really have to manage them which I do not think that we should need to do quite to the detail of our level that I think we need to do. They are professional in working on the project, getting the details, and telling us what is going on. Those type of situations, but we would definitely want to enforce the amount of time. If they say they could finish this in eight weeks, then we would expect them to get done in eight weeks and not 50% longer. We would have to manage it from a time perspective a lot closer. If that is the case, I would reuse them. I think from their perspective, they are putting themselves in this situation purposely because they need to have the work like okay I have finished one place; I do not want to have a slack time. I just want to work and work all the time. In order to do that, they accept projects which may overlap. When they started ours, they were actually finishing up on the other one. Then, something happened with the other project that they could not finish because of late deliver or something was not delivered as expected or they had to return it. Things like this. When they were supposed to start on ours full-time, they were not able to do that because they were still working on this other project. When I look at their point of view to manage your business, they have to do that, but then the customer would suffer like us. They need to hire more people. I guess they trust the people they work with. They do not have to watch over them. I think they work with their subcontractors and other people. They do have their own people but not many, one or two. The subcontractors that they hire, I think they trust them because they have special skills that they do not have. They come and do the work. Their relationship with their contractors that I do not know if they can just hire based on their need at the time and then let the people go when they are able to handle. I think they do not want temporary help. They want to have a long-term relationship with their contractors. I empathize with them because I understand the situation they are in, but at the same time, we are their customers. We are selfish about our own project. So, we want complete attention from them which they are not able to give us.   "

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."