Get matched with top sump pump repair or replacers in Mars Hill, NC

"System was installed on time as scheduled. Customer service was great, all questions or concerns were addressed. Would recommend the company to anyone with water leaking in basement."

Raplee’s Tile & More provides tile installation, plumbing services, and finish carpentry. We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer.\n

"I highly, highly recommend Jerry and his crew if you have ANY water well service needs. Have relied exclusively on them for about 15 years, so I'm very delinquent in leaving a review. Their work is always high quality and they understand the urgency of getting problems resolved for those of us dependent on wells for our water. Jerry is always reachable, quick to respond to messages, and he and his crew have never failed to resolve my well issues. Got an existing well and pump system when I bought the property back in 2003. In 2005 the well started supplying two cabins after which I've had periodic issues caused by freezing weather, loss of pressure due to a broken line going to abandoned remote faucet, burned out starter switch due to instantaneous demand on the well pump from one cabin and an incorrectly plumbed check valve, sediment/iron issues, and a failing pressure tank. Regardless of the issue Jerry always knows the right remedy, resolves the issue and gets me back up and running. The last item happened this week when the pressure tank issue cropped up and we discovered my treatment systems wasn't working. They quickly resolved the tank problem as it needed replacing, and we jointly believed that the control unit on the treatments system had failed as well and needed an expensive replacement. After buying the new $500 control unit and bringing it to the well, we discovered that it was only the power adapter to the unit had failed (likely due to a short or a power surge). Rather than sticking me with an expensive new unit I didn't need, Jerry returned it and got the supplier to only charge a nominal amount for a new adapter. As you all know, it's not common for a service provider to go out of their way to keep down the cost of your repairs, but Jerry did it. And perhaps the greatest endorsement is that once his crew works on something for me, they make sure it's done right and I haven't had that problem again. Thanks again for the great service and for always being there! Sincerely, Eric Schule"

"Very good, prompt service. Travis came to inspect the pump within an hour of my call. His professional, friendly workmen fixed the problem the next day. Reasonable fees."

"<p>Called Jeff in an emergency situation after 5pm, he said he another appointment, but could come by in about an 1-1 1/2 hours.</p> <p>Arrived in good time, had the part to fix the well pump.  Had us back in business quickly even though we were having rain storms!</p> <br />"

"Overall these folks went out of their way to fit us in. It is a family business and they had two family emergencies in the month of service. They did everything they could to get us on their schedule considering we wanted off a shared well in our community which was causing us issues.  <br /> Pros: Estimated cost was $6000. This was actually a fair price considering the area where they were drilling. They hit water sooner than they expected so the overall price came to $4800. Honestly they could have taken advantage of the situation and tried to charge more, but they are an honest bunch of folks. Considering how backlogged they were at the time they did everything they could to make our install as full service as possible, per our request. <br /> Job was completed quickly and with as minimal impact to the yard as possible. They did some serious work to run piping under our sidewalk without causing any damage which would have caused unseemly patch work. <br /> Cons: Only issue I had was that I asked for the water cut off valve before our filter be left in place where the prior water supply came in. This was neglected which causes some issues when changing the filter since those whole house plastic water fixtures never fully cut off during filter change. Considering the situation this was a small detail in the grand scheme. <br />"

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"Amazing service. Fast, efficient, and they found the problem immediately. An hour after our call, we had water again. They came quickly, found and replaced a burned out switch, and only charged $160. <br />"

"He repaired it to the degree that I wanted it repaired as I already knew that I was going to replace the faucet. I'm very happy with their service. I'm happy that he worked with me for my service."

"The heat pump was fully installed and operational in about five hours which was faster than I expected. Gentry's installers were professional and efficient and the new system works very well. They also assisted me in programming the "Nest" thermostat that was provided. I had used Gentry service on my old system for 2.5 years and have always been favorably impressed with the people they send out, hence my decision to buy the new system from them. I didn't even bother to get additional estimates."