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"I highly recommend this company. I had a new asphalt shingle roof installed as well as new gutters. They were prompt and efficient. The clean up was incredible. When giving the initial estimate, social distancing protocol was recognized. Definitely worth hiring!"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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"It went very well They did very neat work. They cleaned up after they finished the painting job I would definitely have them back."

"Filled in and removed the planters, fixed the structure of the wall and added proper drainage and dressed the wall with beautiful stone capped with bluestone. The finished product is gorgeous. We are very pleased and would hire again. Mr . Di Fatta was extremely professional and very responsive to our needs."

"Actually. the project went very well. 































There were some minor hiccups but they were dealt with and resolved quickly.  The workers showed up on time, worked very efficiently and removed debris as they went along.  The parquet in the foyer and hall to the kitchen was original with the house, which was build int 1969 and we continued the parquet into the kitchen and powder room in 2005.  I understand from what my husband said that they had quite a time removing the the kitchen portion of the floor and they said that it took a bit longer than they'd expected; but I was impressed with the speed with which they worked, and I though that they were on schedule for what needed to be removed.  But, this is not my area of expertise so I'll have to defer to those that do it. 































The replacement material was wood-look porcelain tile that had a vintage oak look to it; I was trying to compliment the existing oak floors in the living and dining rooms.  The installation of the new tile went down and it look amazing, we were very pleased with how it looked until the grout was applied.  Sahara Tan was the color purchased but it dried more of a Butter Cream color which as far as I'm concerned, is too light; but the floors do look wonderful and changing the grout color will not be a major endeavor with the grout shield product that I found online that can be applied and wiped off -- dries in 10 to 20 minutes. 































Anthony Barrera, the owner, is very personable; he was the person who came to our home initially to price the work to be done.  Since this was an insurance claim, I told him that the areas to be replaced had already been measured, so he didn't measure it himself.  As with any job, when buying materials, extra is always purchased just to make sure that there's enough to complete the work to get done.  I told Anthony that the area measured 280 sq ft, and that is what he based his price quote for the work to be done.  I purchased 300 sq ft, in an attempt to make sure that we had enough, which came to 20 cases of 6" x 24" tiles.  The entire  job took all but 5 tiles in the last box so Anthony adjusted the price accordingly.  I did not have a problem with the price adjustment. . .we agreed to set price for the stated 280 sq ft and it turned out to be a bit more so the additional cost was justified.  No problem.































I waited for a week or so, to give the floor some time to settle a bit and for us to see just how it looked.  We are very pleased with the work, although I have contacted Anthony to let him know that there are 2 minor issues that need to be resolved.  I'm waiting for him to get back to me so that we can schedule for someone to come out to take care of a loose tile and one that is a bit uneven.  Other than that, we are good and happy to have gotten the work done so efficiently and timely. 































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"Simon, the owner of Aluisy &Co, responded very promptly to our inquiry and completed the job within a week, exactly as we requested and envisioned it. He was very professional and his work was meticulous! We have already, without hesitation, recommended his company to family and friends."

"Company was very professional and was timely with the appointment. They cleaned my chimney and flue thoroughly and provided me pictures of the before and after. Would definitely hire again for my next cleaning."

"Price – The original estimate was reasonable, BUT – the contract called for progress payments that provide Ruxton with close to 90% of project cost when less than 30% of the project is complete; Angie’s list advertised $800 discount was immediately eliminated by contract wording; close reading of contract showed that home owner will pay for any overages on selection allowances, but will not receive credit for those selections that come in under the allowance; we discovered that items shown on Ruxton drawings but not included in the contract will be at owners cost plus all appliances are at owners cost; we had requested that barn doors be included in our project. We were told they were expensive to obtain and agreed to pay $2400 apiece for them. Later we discovered they were procured from Home Depot for $499 apiece and installed in about 4 hours plus several hours for staining. Our contract specified the installation and ducting for a gas fireplace with a $2800 fireplace allowance. We selected one of the lower cost gas fireplaces for $3200 and agreed to pay the additional $400. When the job was already 45 days late we were informed that we would also be responsible to pay for the ducting cost, $1000, and fireplace installation cost, $1500. After several discussions, Ruxton agreed to cover half of the $1500 installation cost. Quality – The design and completed work has been good, BUT – rework was a constant frustration; ceiling above bar area was installed too high and had to be lowered; proposed glass shelf area was built only 3 inches deep and was eliminated by owner to reduce rework; two other shelf areas by barn doors were built too high and had to be modified; three solid wood doors were ruined during the staining process and had to be replaced; part of engineered hardwood floor was loose and had to be removed and reinstalled; two other areas of the hardwood were gouged during appliance installation and had to be pulled up and repaired; custom book shelves were ordered 12 inches deep instead of contract specified 18 inches deep and had to be modified on site; the electrician installed the wrong switches which had to be replaced; electrical wiring was not installed correctly resulting in finished wallboard having to be removed and replaced; and a twenty amp electrical line for a planned microwave was pulled but blocked by shelf installation and is not available. The bathroom shower tile was installed leaving out the trim tile. The owners removed the tile before the glue set up. We gradually lost confidence in Ruxton’s ability to work without oversight and towards the end of the job canceled a vacation to be home monitoring the work. Despite the difficult construction process, we are generally pleased with the appearance of our new family room and bath. Responsiveness – Most of the above quality issues have been corrected by Ruxton. After many complaints by the homeowner, Ruxton made some efforts to improve the rate of progress on the job. Unfortunately their efforts were too little and too late to make any real schedule improvement. Punctuality - The contract specified that the project would be completed in two months. The project has extended to over four months, more than twice the estimated duration. In addition to the issues describe elsewhere which caused delays, the project was prolonged because it was only staffed an average of two and one half days a week. We were informed that Ruxton was unable to staff the project full time due to sickness and medical issues of their contractors, contractor doctor and dental appointments, higher priority projects, contractor truck problems, and contractor personal issues. Several times subcontractors were scheduled to meet with the Ruxton foreman at the jobsite at 8am. However, the Ruxton foreman was usually not punctual forcing the homeowner to describe the work to the subcontractor. Professionalism – Frank Zeberlein’s architectural design for our project was good. Communication with Frank Zeberlein to resolve the many issues that arose during the project was very difficult. The three main Ruxton contractors that performed most of the work on our project treated us and our home with respect; however they all quit three weeks before job completion, and had to be replaced by Ruxton. Project management, coordination, and communication during construction were dismal. Frank rarely came to the site to check on progress even though his office is only 5 minutes away. The Ruxton design coordinator never visited our home. We made all of selections within the first two weeks of the contract, but many items were ordered late or not ordered by Ruxton. This resulted in delays waiting for cabinets, granite, tile, bathroom lights, and gas fireplace. The job foreman was constantly being distracted by other jobs and seemed to be unable to plan more than a day or two ahead. Materials for the job were picked up on an almost daily basis, instead of planning ahead and improving efficiency by purchasing supplies needed for the next few weeks. Scheduling of subcontractors was often untimely. Communication with us was poor throughout the project. We were routinely given milestone completion dates that were missed. Several times we were told what work would be done the next few days only to have the workers pulled off the job for several days to work elsewhere."

"Great. The project was a kitchen remodel. The workmanship was very good. The project was completed on time and the cost of the project was very competitive. Both the owner and I, ( I am the rental property manager) highly recommend Makhome Renovations for your home projects."