Get matched with top vinyl liner for swimming pool replacement pros in Massena, NY

"Great work and awesome personality, recommend Critters over other local pool companies."

"Ken went to work quickly, replacing the meter box and stub cable, making the small modifications in the panel.  He re- fastened the loose wires,including the telephone and CATV wires and drop lines, making for a neat arrangement on the siding, and saving me from having to contact the phone company to have them come and make repairs.  While he was completing his work he contacted the power company to come and restore power to the house thereby minimizing my outage.  He also made arrangements  for the inspection required when such cables are replaced.

Ken was very professional, advising me of the work that was required, and what was suggested, making sure that I understood what follow-up was necessary with the inspection.  It was a pleasure dealing with KWD, who made every effort to minimize my service outage.
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"SW pool & Spa, Shirl Rollins came out checked the equip. picked up the part and replaced it. She did a great job, would refer her to anyone that owns a pool."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."