Get matched with top water heater repair or service pros in Medford, MA

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"Prompt, courteous service. Replaced sump pump. Seemed very competent and professional. Grateful that he was able to provide sane-day service to a new customer."

"I was very happy with the quick response I got. Within a few minutes of submitting a request for service, Jeff called. He was professional and accommodating. Our water heater broke and needed to be fixed before going away for the weekend. He was at my house the next morning and replaced the water heater in a few hours. J. Griffin employees are nice, respectful and explained what they did. I would highly recommend J. Griffin."

"Eric Mouradian (owner) responded promptly to my request for urgent replacement of a newly-broken hot water heater. He showed up on time, provided outstanding service, cleaned up after the job, and charged a reasonable price. Highly recommended!!"

"What a great guy! The furnace and the water heater went out at the same time. I was freezing! It was all sorted out the same day. Angel was able to remove my old water heater with a new one. I plan on hiring him again, Thanks, youâ re an Angel!"

"In January, Jeff came to service my boiler, which had been shutting off randomly and required several resets. He broke the bad news that the boiler would need to be replaced relatively soon, but understood my need to plan for it and was helpful in providing information without "mansplaining." He talked through options and answered questions. When I was ready, I didn't hesitate to go with Jeff and crew for the replacement job. The quote was fair and I trusted him and his team to do right by me for such a big investment in my home. The system that was installed is practically a work of art! They even tucked the new water heater around the corner from the original spot, creating more space in the main walkway area of the basement. They were communicative, prompt and cleaned up after themselves. It's been 3 months and the new system seems to be working beautifully. Looking forward to seeing how it performs and saves on heating costs during the colder months. I'll keep calling Griffin Heating & Plumbing for all of my needs."

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I called Kris U. in a panic because an unethical contractor had totally messed up our very expensive HVAC system, and the condensers had been sitting unconnected for 18 months! Called Sila, they had no idea what to do. Called Kris and he sent in Gregg H. to reconnect everything, drain the condensers and recharge them again. He did a great job and it turned out we did not have to buy new condensers -- hooray!

I highly recommend this company, since no one else was willing or had the inclination to tackle this.

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"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed."

"Arrived on time and did exactly the work agreed to for the agreed price. Took about an hour to exchange water heater. Very professional."