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"This is my second review of this company.  Just like my first experience with Pocono Mountain Plumbing,  Bob definitely came through for us again.  We needed an emergency call when we discovered we had no water on the morning of 7/16/14.  One call to Bob and I was assured that even though he was in the middle of a big job, he would make sure he got to us before the end of the day so that we could have water.
Good to his word, he and his assistant showed up around 4:00 PM and informed me that since he had done the work on our new well pump 2 1/2 years ago, he was going to stand behind the work he had done.  We did have a one year warranty, but Bob being Bob didn't think that was fair,so he offered to take responsibility for anything that involved his work. You heard me, HE WAS WILLING TO TAKE RESPONSIBILITY FOR HIS WORK.
Bob and Ronnie found the problem right away, discovering that some of the wires had become frayed, but they didn't stop there. Bob decided to pull the entire length of tubing and wiring in our well to make sure there were  no other problems. No big deal right?  Our well is 400 ft plus and they pulled out every inch checking for damage the whole way.  Bob also decided to sanitize our well while he was here. Just another little perk that this man thinks about when he is working for you.
Just as Bob and Ronnie was putting everything back in place, a hissing sound was detected. Yup, sure enough there was a tiny little hole in the brass fitting that couples with the underground piping back to the house.  Ironically, this was the exact kind of job Bob was doing earlier in the day, requiring a backhoe for the repair.  I guess Bob saw the look on my face and realized we just weren't prepared for that kind of expense. (We are retired and on a fixed income)  He told me not  to worry that he would be able to do something that would give us a temporary fix.  He couldn't guarantee how long it would work, but he knew we would have enough time to manage our budget  enabling us to be able to afford the permanent repair. As he said, "it might work for six weeks or six months, but for now you're good to go"
I don't know many contractors  who would put the needs of their customers before their own best interest, but Bob is just that kind of person and business man. The total bill for the work, they were here for 2 1/2 hours, was $655, BUT Bob gave us a $200 discount.  This, I know, was done out of compassion for our situation at the moment.  Again, if you know a better businessman, a more professional businessman and more compassionate businessman, then call him when you need a plumber,  But if you don't know a plumber like that, and I doubt that you do, call Bob.  You will never regret it.
Thanks, Bob.  You know we are your loyal customers for life.
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"They were professional and on time. They cared about our house and put down tarps and stuff to walk on. They did an excellent job on the installation and were helpful in explaining how the system worked. They went over all the components that they installed. From what I can tell, they did a neat job. They had to break a window to vent to the outside. They didn't clean up the broken glass on the outside of the house, but it was probably just an oversight."

We specialize in all tiling and kitchen and bathrooms. We also do entire houses completely gutted to brand new ready to flip. We also do all electrical, plumbing, windows, flooring, concrete, sheetrock hand and finish, doors and moldings. There's nothing we can't do. \nWe pride ourself in doing quality work and showing up to assure the customers are happy and pride ourselves in not getting called back for mistakes. \nI'm an owner of a small family business. I've been doing all phases of all contracting for 30 + years and I started this business 4 in a half years ago.

"Arrived as scheduled, professional and courteous. He stayed a few minutes to run water to ensure that there were no leaks"

"Called about leak Sunday morning. Plumber came out Monday, determined it needed replacement and notified Choice, who approved claim and permitted plumber to order new water heater. Thursday new water heater was installed. Was kept updated every day by both Choice and the plumber. Workers left my garage clean and I have hot water. Very satisfied and have recommended Choice Home Warranty on the Nextdoor app."

"I would not hesitate to call them if I have any type of plumbing issue. He is very capable, courteous and kind. Reasonable priced. I was very lucky to get him to help me."

"Our septic alarm went off on a Tuesday last week so we called GGS and Mary-Lynn was great! She let us know that the first available appt was for Friday but to call back immediately if the alarm went off again. When Miguel arrived on Friday, the 11th, he thoroughly inspected the outside issue before explaining what work needed to be done and the associated costs. Both septic tanks were dug up and cleaned out. He later suggested that we have the tank lids replaced to above-ground covers so as to avoid a digging charge in the future. Unfortunately, he did not have those with him but he called the main office to have someone else finish that part of the job. The other workers (Ron and Johnny) came back on Monday, the 14th, to finish the above-ground covers. The work was done while no one was at home, but I came back to a great job. Have already recommended them to someone else.
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"They were excellent! The sales person was very professional, polite and accommodating. The crew came and finished the install within one day also completing work in the attic. I had an electrician tell me they did an excellent job, as well. I will recommend them and use them, again."

"Very satisfied! The plumber told me the part that was leaking was not needed, saving me money. He removed same and repaired leak. Very professional and courteous. Highly recommend them!"

we love a challenge , the unique the complex we strive to deliver our customers a finished project that exceeds expectation and proud to make an honest attempt to bring all in under budget with more than expected features