Get matched with top metal siding: repairer or partially replacers in Middle River, MD

"Zach came out to do the assessment on the part of my house with damaged siding and rotting wood. He did not try to sell me anymore than I needed which was very much appreciated. The guys that delivered the siding were courteous and professional. Placed the siding where I asked them to “no trouble or pushback. The installation team was on time. The project manager, Drew introduced himself and kept me informed of the installation team’s progress. The job was done in less than half a day. Very good looking with careful attention to replacing my security camera and tucking wires under the siding and cleaning up after themselves. No wires, wood or pieces left behind! When Drew came into settle up on final payment I was impressed that he took the time to look up a feature I was having problems with o a car I bought my husband. Going above and beyond. Problem solved. Highly recommend this company especially if they send Zach and Drew."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Casey and Danny were good communicators and did a nice job ensuring that water is no longer able to leak inside from the top of my siding glass door."

"We had the roof on our 2640 square-foot house replaced with an architectural-style one in Williamsburg Slate, grey tones with subtle red tones. We are very satisfied with the roof. The guttering and fascia repair will be done soon. Emily Rinaldo, the HCR marketing rep., gave a thorough and lengthy (3 hours) presentation on every aspect of the roof. She is personable, professional, and knowledgeable. The well-manned roofing team arrived on the day stated and completed most of the roofing in one day. The roofers had been trained by HCR and were not day-laborers or sub-contractors. They returned early the next morning and completed their work in a couple hours. No unpleasant surprises here! Financing is available."

Home contractors

"American Home Contractors replaced my home's roof and gutters. I had an excellent experience from start to finish. John, the Project Coordinator, was professional, attentive to my needs throughout the project, flexible with the scheduling, and willing to work with me on the price. The project was completed in a timely manner and the workmanship was great. I would highly recommend American Home Contractors!"

"Technician was prompt, friendly, and efficient with climbing onto roof to assess its condition. Provided a wide range of recommendations to include short-term fixes and long-term replacement. I would use this contractor again
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"I thought I needed a roof repair. David Garner came out to take a look and told me that I in fact did not need a repair. He was honest, punctual, professional and kind. I will be saving the business card for future work! "

"The provider was called regarding a gutter issue. When the provider arrived, he checked the roof and told us that it needed repair or replacement. He gave us estimates for both. Based on the estimates, we decided to have the roof replaced and at the same time, the gutters would be repaired. The roof looks good, however, we have not had any heavy rain since that time to confirm the gutters are fixed. We put down a 1/3 deposit on the roof and have not received a copy of their signed contract nor the 50 Year Transferable Warranty, which was the selling point of having the new roof put on. The morning the workman showed up to replace the roof, they asked my husband for more money up front. He said no, that in compliance with the contract, they would get the balance after the roof was replaced - that is what we did. They have been paid in full. We have tried to reach Jack Walker, the owner of Home Pro Roofing & Remodeling, since the roof was replaced and we have been unable to reach him via his office and cell phone numbers."

"Did roof inspection and made some necessary repairs. Mr. Mcgavin was very professional and informative. I will use his services again."