Get matched with top basement remodelers in Middletown, CT

"Everything was great. I would hire him again."

"Justin did a great job at our home. The demolition work was a big job followed by preparing the new floor, installing and grouting new tile and adjusting several doorways. Justin was always on time and always prepared for the day's work. He was very clear what work would be completed each day and always kept our interests in mind to make sure we were as comfortable as possible living in our home while he was working. We now have a reliable contractor we can reach out to anytime we need work completed."

"He listened to our desire to stick to a budget, and took time to share his ideas on how we could tweak our desired design and stay within the budget. Both Steve and his son Josh showed up on time on the first day (and everyday of the project) and got right to work. They took time to cover the floors before starting the demo, and also took time to clean up after themselves every day. Steve was upfront and very thoughtful in every step of the job. He took time talk through changes and was great at offering pragmatic solutions to interesting challenges. Their work was precise, well planned, and well executed. Our bathroom looked like it came out of a magazine. Steve and Josh are honest, forthright, respectful, hardworking and very good at what they do. I would definitely work with them again and recommend them to others."

"Great job. Clean, efficient, reliable and dependable. Will definitely use again!"

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

The only reusable dumpster for home and job site cleanup. After purchasing the BullBag from a local retailer, you would bring it home or to your job-site, set it up, fill it and call us! Our goal is come out within 2-3 business days to empty it at your location. You then get your bag immediately back! These bags are guaranteed for life. You Fill It! We Dump It! You Keep It!

"Keith did a great job helping us obtain the building permit, explaining the decking options, and designing the deck. The deck completely covers old concrete steps and makes entrance into our home much easier. Keith used Trex material for the deck, which is maintenance free; he negotiated a good deal with the supplier for the color which closely matched our other deck. He suggested a local electrician for us to consult about lights along the stairs. Keith communicated with us in a timely basis and we always knew his schedule. We would not hesitate to hire Keith again for another project."

"It went very well. Quick and clean and very professional. The hardworking crew was very polite, considerate and accommodating"

"Excellent. Top-quality work done promptly (even given the COVID challenges). This is the third project Baybrook's done for us. And, Ken, the owner, stands behind his work. Can't ask for more."

"We have hired Basim three times over the past four years to perform the jobs listed below. He is always timely and reasonable with his quotes, extremely well organized, versatile, responsive, and does excellent work. All of the work listed here was completed on time and on budget. We intend to hire him again for other projects and highly recommend him. 1) bathroom renovations (2018): two bathrooms; demo and install new tile/shower/vanity 2) kitchen (2017): install backsplash, install microwave, extend range vent through roof (was venting into attic), paint walls and ceiling 3) deck (2017): demo old deck and build 16' x 20' ground-level deck with wraparound step 4) water damage repair (2015): ice dams caused interior water leakage; exterior: replaced shingles, sealed around vent pipe and chimney, replaced rotted siding; interior: replaced drywall/ceiling in two bathrooms, painted"