Get matched with top fridge, freezer or ice maker repair or service pros in Middletown, RI

"Super helpful"

"FRANK WAS THE FIRST REPAIRMAN THAT WE HAD WHO KNEW WHAT TO DO TO GET OUR SUB ZERO RUNNING PROPERLY. HE WAS EFFICIENT AND GOT THE JOB DONE."

"Punctual, were there when they said. Snowblower ran great."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Wayne has no boundaries in helping trying to troubleshoot or consult what could be going on over the phone- total dedication and pride through his small RI business. These are the types of honest businesses we should support. "

"Ken is very professional and I had my 10 year old GE dryer fixed in two days. Diagnosed the problem in 5 minutes and had the replacement part on his truck. He could have come next day which didn't work for me and gave me several other time options and called when he was 15 minutes away. I was facing replacing the dryer due to age, etc so I'm so grateful to have a connection with a really good repair man. Highly recommend."

"I have bought appliances from Yale for 3 different houses over the past 15 years. Most recently bought over $65k worth of appliances because I had good experiences before. This time, one of the appliances - a Yale-branded icemaker - was broken out of the box at delivery. Asked to have it replaced, they said no - I had accepted delivery so they would have to repair it. They scheduled an appointment to do so, then canceled it because part was not available, and replaced with an appointment scheduled a month later (which they scheduled without asking if it worked.) I sat and waited, technician came and said part wasn't available, he knew he wasn't going to be able to fix it, but came anyway because there was an appointment. Looked over the unit, told me his supervisor would call that afternoon, and he left. No call. I called back the following Monday, and spoke to 2 different who said they weren't able to help, but a supervisor would call. When he did, he said they had no part for it, no eta for the part to be delivered, and had no units in stock to replace it, but that even if they did that wasn't covered by the warranty so too bad. No apology for the wasted appointment, and in a very dishonest way tried to say that the first appointment is always diagnostic, even though it was specifically rescheduled by them because part was backordered. Said that they deserved the opportunity to fix it instead of replace it, and when I told them they'd more than had that opportunity over a period of months, including the appointment they'd just had, he got upset and said a number of things that were offensive and that there was no path forward for resolution."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"I have never written a review on an appliance repair and install company but I could not go another day without talking about the customer service and great job this team did on my appliances. Mike Roia came out to my home for several items and all are in perfect working order. He was honest about the repairs and veru fair with pricing. He even helped me by coming out when my fridge stopped working within 24hrs and I know that that level of commitment to a repeat client is not always seen with the others. If you have any repairs or need appliances installed call them. They are there to help and are kind and professional."

"Toilet & shutoff faucet were leaking. Already a lot of water everywhere. Called 1st plumber I could think of. The man who came out was fine & replaced the 2 parts. He had a checklist to check which repairs were done & the prices are on it, so I don't blame him; he just works for the company. Was here less than an hour. $457!!!!!!!! for what was a simple fix & maybe $25 in materials. I had to pay as I was stuck between a rock & a hard place. I am furious. Talk about price gouging. I can't stop swearing. I am a single senior on social security. Money grubbing just isn't a strong enough criticism."