Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Midland, VA

"The price was completely out of our budget -- despite what we stated we were able to pay. Additionally, we received 3 other estimates that were 40% cheaper that what Empire could offer AND included materials to cover our problematic stairs -- which Empire suggested staining to match the laminate."

We pride our company on reliability, great communication, \nintegrity, and quality work. We are experts in our trade and will do our best \nto keep you as educated as we can on your particular task or project. We are locally owned and operated. Give us a call today, we look forward to earning your business!\n

"The floors look great, no problem there. Sanding dust was well-contained and cleaned up. However the scheduling (and communication about it) was a problem. The work was finally begun after three delays, totaling nine days, after initially-promised start date. With two of those delays, Larry did not initiate contact; I called him to check when he would arrive. He said delays were caused by family issues and no-show workers. His floor work is great, but time management and communication need to be better."

"Landlord didn't believe anyone had cleaned the carpet; the rep got the days confused and tried to pin it on me until he realized he was wrong and got quiet. For a little more elsewhere, I'd have gotten far better service and a happy landlord."

"AD Floors installed my living room hardwood floor after removing my old carpet. My living room looks lovely! They even help me moving my furniture. Great price and service!"

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"Oliver’s Custom Flooring installed carpet and hardwood in our previous home and we hired them again to install luxury vinyl plank flooring in our current home. They are knowledgeable, professional, and do a great job. They’re also very reasonably priced. I highly recommend them!"

"Our floors look good and we didn't pay as much as we could have. However, I did not get the service I asked for and they did not complete the work on time. They were between 1 and 2 hours late every day. They fell a full day behind schedule but didn't tell me until it was so late that they had to change type statement of work in order to finish on time. As a result, I didn't get the flooring finish that I originally asked to receive.

I had to repeatedly remind the team about items on our contract that they kept forgetting. Javier, the manager, seemed to make up excuses to explain away their errors. For example, they forgot to finish an area of one room (and never ended up doing it). I confirmed during with estimate appointment and with the staff on the first day of work that the area would get re-finished. When the team forgot, Javier tried to say that it was obviously inaccessible, though it was more accessible than other areas that the staff were able to finished easily. They were also supposed to come back and do touch-ups but never did.

If Madera had told me that I would get what I got for the price I paid, I would have said it was good deal. Instead, the product I got was short of what I was promised and I ended up paying more that I was told. Classic over-promise/under-deliver error. However, when they remember to do the work it does look good. Just make sure you allocate more time that you are expecting in order for them to finish the job, and that your expectations are slightly less than the rosy picture they paint for you.

FOLLOW-UP

Madera followed up after the work to get feedback on the project and reached out a few months later to ask about specific areas where they could improve."

"After removing a wall we had a small section of hardwood floor that we needed to have installed to match to the existing hardwood flooring. We originally hired another company to complete this project but halfway through the job they told me they didn't know how to fix the small area, their suggestion was to rip up my entire dining room floors. Not only was Wayne able to finish the job, he came the same day I called and it only took him 3 hours! His work is outstanding and fees are very reasonable. I wish I hired him from the beginning!"

"Let me start by saying I am a DIYer and was going back-and-forth in my head on whether I was going to do this job myself. However, I know that sanding hardwood floors is a scale and if you mess it up you have to live with that mistake. I researched local Fredericksburg hardwood floor resurfacing companies and found capital flooring. Nelson responded to my request within 30 minutes and came out that same day to give me a price quote. I was surprised at the cost of the total job. I was even a little skeptical at first. I’ve talk to locals who’ve stated there are some real scams out there. THIS IS NOT A SCAM! We scheduled a date and his crew showed up on time the morning of. It’s incredible how fast they work and how exceptionally well the floors look. They are very professional and proficient. They put plastic up all around the areas that accessed other rooms to keep the dust down. They even forewarned me every time they were turning the machine on because it’s loud. I’m so glad I hired capital flooring and I am exceptionally pleased with the product. They sanded off the top layer of my hardwood floors, mixed a stain that matched my new vinyl floors, and applied two coats of oil based polyurethane for the finish. They also installed, and stained flush registers for my exposed ducts and stained new transition pieces to go from hardwood to vinyl flooring. I have already recommended capital flooring to multiple friends and will continue to do so!"