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"Alternative solution provided and results were beyond expectation."

"Grab bar placed x2 in shower and on wall entering shower. Very good job and would use Gilbert again."

"Everything went as expected with the inspection, testing and consultation. We have a home built in 1970 and were concerned about what asbestos exists and wanted to understand our options to mitigate."

"Quick to estimate, schedule, and complete the work to my liking."

"Andrew did a great job putting together my TV stand. On time, fast, and professional! Looking to book for future home projects."

"Sales rep was knowledgeable. Crew worked quickly when installing windows. However It could've been a single day job but it was split over 2."

"Very Bad experience with this company, will not hire in the future. Not satisfy with Service and Customer service. They refused to send me pictures to prove to me that my basement was sealed properly. (Scary) Now I will have to hire someone else to clean up white powder residue left in room with missing door near the treated area. They refused to return and clean up the mess, owner told me since they did not treat the room next to treated area, they will not return to clean up white powder residue. I even pay an extra $250.00 just to clean in advance. Moving forward I will not pay a company in advance for a Job."

"I have used them for many remodeling. I recommended them to many people. Compared to other companies in the area they were 5 stars."

"I contacted Mr Handyman from Angie's List around June 25th 2024. Mr Handy sent me a quote on June 26th for $3360 for 2men and 2days to complete the job of building a sunroom at my home. I excepted and scheduled a appointment for work to be done on July the 1st. Mr. Handyman called me on June the 28th to reschedule for July the 2 2024. They showed up on the 2nd worked 5 hours and come again on July 3 2024 worked for 8 hours. Job was still not completed. I called the company on July 8 2024 to find out about completed the job, I was told that someone would be out on July 10 2024 no one showed. I called the company around 9am on the 10th I was told that someone would be out to complete the job on July 11 2024. No one showed or called on July 11 2024. I called the company on July 12 2024 I spoke with the Owner and he said he would have someone out on July 15 2024 between 8-10am. The contractor came out on July 15 2024 worked 3 hours and told me that nothing could be done about the leak in the roof or the stripped door handle and missing screws. I called back to the company talked to the owner I offered to send photos of the job he refused to accepted. I have not talk to or received any call about rectifying to problem. I would like a refund of $1491 to hire another contractor. I do not trust this company to do the job correctly."

"TLDR: pressured sales pitch, very expensive, sloppy work, and a month later they have stood me up 3 times and not fixed any of their mistakes. Here was my experience with PHRG. They have an excellent sales team. They probably exaggerated any minor issues we had with our roof, but we knew we were due for a replacement. They have an extensive sales pitch about the training their crews receive, the materials they use, and their warranty. They were able to offer roof intake ventilation which I needed and didn't have time to do myself. Their sales rep was knowledgeable and it seemed like they were selling a quality product and service. A few red flags during the sales pitch - they don't have their own crews. PHRG sub contracts out roofing work and they are really just a sales office. Red flag #2 - they told me they would install ventilation whether or not I already had it. Adding additional ventilation to a properly ventilated roof is unnecessary and not correct if your intake and exhaust ventilation is already proper. This should be a dead giveaway that they are just up-selling things you don't need. Red flag #3 was the classic high pressure "if you don't sign today" tactic, and then dropping %15 off our price when we said no. They day of the install, the crew showed up 2 hours early with absolutely no warning and in a van marked for a completely different roofing company. The foreman barely spoke English and seemed to be the only one of the entire crew that did. Halfway through the install I had to remind him to remove an old vent and cut another hole for a new vent. I was extremely clear about these requests with the salesperson. After my reminder they still left the new vent completely disconnected inside my attic and used the complete wrong style vent. This vent connects to my kitchen range hood and they used a vent meant for attic ventilation which lets outside air into my kitchen! There are numerous shingles that have not sealed, have very obvious gouges or tears, are missing asphalt granules, and left an exposed nail un-caulked. They did not block off my gable vent after the installation. Leaving a gable vent open with eve and ridge ventilation is improper. So, they either don't know better, or don't care about proper attic ventilation. When installing the counter flashing, they failed to remove old caulking and used clear (not color matched) caulking instead. Apparently they are required to use this specific caulk by GAF but it was installed very sloppily and sticks out like a sore thumb. They spray painted several of my vent stacks without asking me. The paint is runny and looks absolutely terrible in addition to getting over-spray on the shingles. They also scratched my brand new vinyl fence with their wheelbarrow. They later fixed this with some paint thinner when I pointed it out, but there is a theme of carelessness here. At the end of the day I refused to sign the completion of work paper. They have scheduled and failed to show up on 3 separate occasions to fix their install! Total waste of time and money."