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"Retired, moved here 2023. Service was Every Week during Season & Twice per month during OFF Season. Last time Legacy serviced Pool one time in November 2024! Apparently services were ended without any Notice / Communication - Not a Good Business Practice! Problems: Terrible COMMUNICATION! Supposed to service pool Friday?s. Pool had 5 Algae Blooms! Service days changed without notice & even skipped service. We left gate open for Service & Legacy Doesn?t show. Safety Issue / Liability! Service was Maintenance & Chemicals and any mechanical issues; I pay only for Parts. Halfway through Season changed to I need to buy Chemicals; now for repairs, there?s a Labor Charge. I think I deserved to be treated with Dignity & Respect. They just STOPPED Coming! Very Disappointed! "

"5-Star Review for Express Sunrooms We couldn’t be more pleased with the work Express Sunrooms completed at our home. They screened in our porch and covered our atrium, and the finished project is even better than we anticipated. The workmanship is truly excellent—every detail was done with care and precision. The crew was professional, respectful of our property, and did a thorough job with cleanup when the work was done. It’s clear that quality is a top priority for this company. We highly recommend Express Sunrooms to anyone looking for superior craftsmanship and outstanding results."

"Great. They were on time. They did a good job. No complaints."

"DO NOT HIRE!!!! I wish there were a way to grant negative stars on the scale. My experience with this "company" and its owner (Chris Matheny) was abysmal. Extremely unprofessional, unorganized, and SLOW. The owner is deceitful and scrapes together materials and labor to weasel his way through jobs. You won't see or hear from these people weeks at time. When they do "work" it is not supervised and done poorly. If you complain, the owner taunts and plays games - he never answers a direct question or gives any kind of timetable for the project. I feel bad for the workers that he hires (just whenever they are available outside their other jobs) because the owner is absent from job sites and does not answer their calls. He gives them zero direction and much of their time is wasted because of the lack of leadership. It took them over 3 months to do a simple backyard fence yet when he took my money he said it would be more like 3-4 weeks. Money in hand July 7 and it is October 8 today and the job is still not complete. The owner gave me his “word” that it would completed today. He is not to be trusted. They never had the materials or supplies they needed, they float multiple jobs at one time which they cannot handle. They leave tools and trash at the site, not bothering to clean up before they leave. Rough cuts and they cut corners. This is a real trash company through and through: I beg you not to bother with them. It's not really an organized company at all because they have no supervision. Matheny will take your money, but that' sabout all you will get from him beside lies and excuses. He sends the same three "workers" to do all the work but he is not involved at all. Communication is garbage and the owner will ghost you completely or resort to immature chiding behavior all while NOT completely work. He is extremely defensive and will not take anyone questioning his tactics, which are completely unacceptable under any standards. He stalls and lies instead of being upfront with his customers. He keeps them on the leash for months at a time with no goals or end date objectives. You never know how long they will be gone from a site or when they will show up to work. It's quite troubling and extremely problematic. I had to file formal complaint with BBB, but no response was made by the company. The website is not accurate either - they do not work Friday, Saturdays, nor do they work most weekdays in our case. They work whenever they have spare time and are often buried in excuses or so far behind they ghost you completely. Owner is unapologetic, belittling, unethical, and dishonest. He takes no responsibility for his lack of action and shoddy work ethic constantly making excuses that are not the customer's problem. He allows his ego and pride to take over when attempting to communicate with customers. He especially gets upset and starts name calling and tantrums when you voice any concerns. Avoid this company at all costs - it's not worth the headache, frustration, or the money."