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"He was prompt and reliable"

"It went good. I can see no more bugs."

"Al was on time, answered all my questions and straight to the job. I was actually surprised how quickly it went, but he assured me there'd be no worries. That was Monday, May 12th, 2025 and normally we have a spider in the ceiling corners every day. Sometimes 2 or 3 just in the kitchen area alone. It's now May 15th and I've not seen 1. Al is a character and really liked him. I'll see them again in August for a maintenance outside spray...at a really great price too!"

"They were the first (of 3 companies) to respond to me after I requested quotes on dryer vent cleaning. I called the next morning and they checked where their crew was that day and fit me in that afternoon! All the guys on the crew were extremely nice, courteous and professional. We would definitely hire again. Thanks guys!"

"I was very impressed with the 3 employees that I had interactions with. You could tell that they took pride in their work and more importantly, cared about the customer. It was an absolute pleasure hiring this company."

"Terrible! They were great when they were locally owned. Rotokil purchased them and all went down hill. The changed from quarterly to 3 times a year. Increased the price. They never tell you when they are coming. Just scheduled and hope you can let them in. Tech was great but call center and customer service is as bad as it gets. Rude and dismissive"

"Steve has been our go-to guy for 8 years now. I won’t even allow competitors in my home. He’s not just some guy who sprays and leaves. Steve investigates your pest issues and provides detailed explanations of the proposed solutions. If something occurs after he leaves, he returns quickly to solve the problem. Steve reminds me of small town businessmen I grew up with in a forgotten era. His name and reputation are everything to his business and he puts 100% effort into each assignment. You can hire some “company” or hire Steve, who is an expert. "

"Job was professionally done. I would hire them again."

"We live in one of Highland Park’s oldest homes, a graceful Italianate from the 1870s, and we’re intentional about preserving its historic character while making it livable and inviting. We’re not purists—we’re stewards. And this project reflects that balance beautifully. Shaun Peters, Director of Field Operations, listened closely and helped us find a solution that honored the space without requiring a costly rebuild. Many companies had recommended replacing our mantle and hearth—work we couldn’t justify. Shaun guided us toward a cast iron Valor gas insert that fit seamlessly and brought real warmth to our parlor. His communication was exceptional—texts, emails, thoughtful updates. The kind of service you think doesn’t exist anymore. But it does through Lindemann."

"I think these folks know what they are doing, but communication and follow up is poor. I will try another company as I search for expertise and professional communication."