Get matched with top central a/c service or repairers in Monroe, GA

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"did a great job"

"Easy communication and scheduling. Plumber was professional, knowledgeable and quick. I would definitely use them again. "

"Jason Erwin was the best sales advisor I have worked with. He knows alot about AC systems and answered all of my question prior to my purchase.The install crew was very efficient installing a complete AC system. They wasted no time while they were at my home and answered all of my questions. They also made sure that they cleaned up after they were finished."

"Trend Mechanical did an amazing job. They were very transparent, and communication throughout the whole process was great. They were affordable and timely compared to the competition. I highly recommend them."

"I called Pillar and they answered immediately. I asked them to schedule a service call for a check-up for my office unit. Quinton came out professional dressed came right in and got started. He told me he would recommend the service plan for my business so they could keep an eye on my unit to reduce any breakdowns. I was very impressed about his professionalism and knowledge of the equipment. I now have a peace of mind getting ready for the summer months Bill Roberts CEO Bill Roberts Electrical, Inc. Thomaston Ga. 30286"

"Mayel and The Comfort Gaurdians did an excellent job installing two split system units and replacing our home main HVAC system. Very pleased with their work and how easy it was to work with them. I’m a HVAC engineer so i’m sure i’m hard to please as a client but The Comfort Gaurdians were excellent and at a fair price!! Give them a call!"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Great!!!!"