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"BE CAREFUL ABOUT THIS GUY -It was completely unprofessional and careless -The most unprofessional experience. From the start, it was clear I couldn?t trust them to do the job right without constant supervision. I had to spend my entire day watching over them just to get a simple water heater replacement done. Even with me standing there, they still managed to do sloppy work. The area was left a mess, tools and materials scattered everywhere, and they didn?t care to protect the space. Worst of all, they loosely installed the drain pan pipe, which could have caused a serious issue later. When I pointed it out, instead of fixing it properly, the guy just left without even trying to address the problem. "

"From sales to installation it was easy and smooth. Salesman Ryan came by for the estimate and explanation of the work. PM Ohan took over and sent his crew of Luis, Gabriel and Hector. They completed the work in the duration of 4 days as promised. Professional and clean the crew did a great job. I give them all 5 stars."

"Due to a leak, there was a lot more to the demo and prep work for our new shower installation. 5 Star pulled it off with no additional out of scope costs or change orders for the new specs after demo and rebuild."

"Ricardo did an amazing job explaining in detail the process of getting our bathrooms installed.Great company."

"I don't like writing reviews."

"Very friendly and very professional and went beyond what was needed for the project."

"Great service, Daniel was excellent! Came same day and fixed my leaking kitchen sink. Very knowledgeable and explained what I needed to fix it today and keep it from happening again. Thank you!"

"Could not get a firm price over the phone but agreed to the $ 89.00 minimum charge for them to come out and estimate with the understanding that, worst case, I could apply the $ 89.00 to just the haul away portion of the job. Once the technician wanted over $ 1,000 more than the $ 1,595 "base price" originally discussed to install the new water heater, (which was more than $ 700 more than another company had already quoted me), I said let's just do the haul away of the old one, and the technician said "we are an all-or-nothing-company" and that he would not haul away the old unit if I was not having the new one installed. I said that was not what was told to me on the phone and the technician said they record all their calls and he had "played the tapes" of my calls before he came. A strange claim, but okay, so I said "play the tape again" and he said "I don't need to play it again". If there had really been a tape and a misunderstanding we could have gotten to the bottom of it, but clearly he had no interest in that. I can accept high pressure sales and bait-and-switch tactics as techniques some companies will use to do business, but not drawing a line at dishonesty and abuse tells me this company does not know how to treat people right or do business ethically. I won't call this company again, ever."

"Satisfied customers reporting! We're writing this review four months after the completion of our bathroom renovation. We've been thrilled with the final product and the experience of signing with Ouri from day one was a pleasure. This was our first large project and we would undoubtedly hire Ouri again. Project We instinctively knew Ouri was the best fit for us after the on-site consultation. Not only are his reviews overwhelmingly positive, but he's knowledgeable, respectful, patient, and honest, with competitive pricing to boot. He's also a very responsive communicator. We needed some time after signing the contract to shop for materials. Ouri kindly rolled with our uncertain timeline, checking in periodically without any pressure to see where we were at and advising on any questions we had along the way. From the beginning of the project, his crew was respectful, clean, and always checked in with us as any questions came up. The project went smoothly and for one very minor hiccup that came up, Ouri & crew were quick to address without question. And months later, he sent a member of his crew to come troubleshoot something minor, again without any hesitation. It's challenging to keep these brief when you have such a great experience, especially when you read and hear about horror stories from other people. Selfishly, maybe we should keep this to ourselves so he isn't so busy when we need him for another project in the future :) Scope The bathroom was totally gutted save for some sections of drywall. A full tiled shower with a bench was installed (replacing a tiny old corner unit!), along with added lighting & exhaust fan, new floor tile, and all new fixtures/ cabinets/ paint. The plumbing and the shower drain were relocated. An old window was removed and replaced by a new one on an adjacent wall."