Get matched with top computer repair, troubleshooting or upgrades pros in Morgan Hill, CA

"Mike was able to get the upgrade on to my computer and he also was able to determine that the system was grossly inadequate for what I wanted to do. He recommended what I should look for when I purchase a new one and when I do make a purchase I will be calling on him to get my system up to speed. I was most impressed with Mike’s professionalism and knowledge and I would definitely recommend him for any computer issues."

"My computer malfunctioned at a crucial time so I contacted Geek, and Jack had unbelievable patience with me because I was near hysteria and inpatient. Jack worked quickly and thoroughly to resolve my problem and continuously kept me apprised of his progress. And upon completion of the repair, Jack walked me through short cuts and provided technical advice on optimizing my computer's function. If I could give Jack ten stars, I would in a heartbeat. "

"Very skilled and professional. Called to keep me informed on repairs and even offered to deliver my pc back to my house for free"

A computer repair company provides expert diagnosis, troubleshooting, and repair for hardware and software issues, offering services like virus removal, data recovery, upgrades, and network setup for individuals and businesses, focusing on restoring functionality, improving performance, and securing digital assets with fast, reliable, and transparent service to build trust and loyalty.

"They were helpful. Apparently my computer was working very slowly and after they went through their diagnostics, I think it was a remote, I think it worked a little better but it didn't quite work as well as I was hoping. I'm not going to say it's their fault or something else is going on in the computer. I don't use that computer much anymore but I don't necessarily blame them or if there are some more issues with our computer. They did tell me that what they can do remotely is limited and they have to take it in somewhere to get more done. They were pretty upfront about that. The price was fair. They responded within that day. The end result didn't meet my needs."

"Ozzie come to service my 10 year old computer that had was very slow and would often freeze up. He is very polite and efficient. After checking the problems he informed m of how outdated it was and I chose to replace it with a new one. My husband was recovering from recent surgery so rather than doing the installation, etc. at our home we asked if he could take the old computer to his office to transfer the data and brought the new one the next day. He set it up in about 20 minutes with a new Monitor, keyboard and mouse. My husband and I were very pleased with his service and will definitely call him again if we need help."

"After his analysis, he did not charge me anything, but sent me to another laptop repair person whom he knew and trusted, a guy named Brian with Laptop Repair in Denver. That person continued with the repairs and Mark picked up the computer, brought it again to me and checked it out in my apartment. He found some problems that he said would take more time to fix, some that I was not aware of, took the computer to his home for further correction of problems he had discovered. When he brought the computer back to me, it worked well, and he had added Skype, Windows Word, and Norton Security Suite, free of charge! I know Windows is about $100 itself! He even allowed me to make payments since he knew my only income was from Social Security. I am a registered nurse and plan to get back into nursing, since I have had both shoulders replaced and am now ready to work. I felt I could trust Mark, and I will call him again if I ever need another repair! He was patient about answering my questions and had me watch as he worked on the computer. I appreciated his consideration. Angie Unruh"

"Craig, the store manager authorized sending the computer to Fremont, California for repair. It was thoroughly tested upon its return and now it works great."

"It went very well. The motherboard on our computer died. He found a new one for us and had it installed in no time. We needed it done by a particular date and he finished the job quickly. He also helped us update the computer. We would definitely use him again!"

"The problem was a BIOS message that said "press F1 to continue," but when I pressed F1, nothing happened. Sean arrived promptly at 12 noon on 11/21/2020, and began work immediately. By 2:00 Sean had removed RAM memory and reinstalled it, examined and changed certain jumper settings, removed and reinserted a 2032 CMOS battery, and other things which I can't remember. He was considering removing the SSD drive, which hosts the Windows 10 operating system, saying the drive might not be properly seated. But I told him the computer had been working fine until just quite recently, which indicated that the SSD surely was installed properly, and that I would prefer that he not remove it. So he did not remove the SSD, but I don't think he appreciated my interfering. Sean indicated early on that he did not like customers watching him work. He was polite about this. Thinking he meant that my talking or making suggestions annoyed him, I stopped talking and just watched. But after an hour or so of my just watching, Sean made it clear, politely, that he would prefer to work alone. At that point I left the office and did not bother him for the next two hours. After about 2.5 hours, Sean said he had found the bootup problem. All that was wrong was that a keyboard lock key on my Microsoft keyboard had been accidentally set. (I never knew there was such a key before this.) Once this key was unset, the computer booted up, responded to the F1 key press normally, and then booted up to the BIOS. Sean updated my BIOS too, at my request. Sean seemed embarrassed that this work had taken so long, as if he believed he should have checked simple things first (like the keyboard); he said he would only charge me for two hours even though he had worked for three. Let me add that I suspected a keyboard was an issue myself. That is why I called the tech shop Sean works out of in Sacramento (I've misplaced their phone number) Saturday morning 11/21, and left a voice mail asking the tech person to bring an extra keyboard with him. Sean either never got this voice mail, or else he got it and ignored it. The keyboard issue was the last thing he looked at; arguably it should have been first. As I was about to sign the papers Sean gave me at around 3:00 pm, I said "First let me check that everything is working." It was then that I determined that the LED power light on my computer's power-on switch was no longer functioning. I explained this to Sean, pointing out that it was working before he arrived. But he dismissed this complaint rather abruptly and rudely, saying it was a trivial and minor issue, or something to that effect. He clearly didn't want to stick around another minute. I added that I didn't want to sign any papers until this problem, which Sean himself had caused when he tampered with jumper settings, had been restored to working order. "Fine," Sean said, gathering up the unsigned paperwork and heading for the door. I said, "It's OK. If you are tired now, you can come back tomorrow." "I'm not ever coming back," Sean replied, walking out the door. He was obviously angry when he left, and didn't want to discuss the matter any further. Except for watching Sean for the first hour, keeping quiet most of the time, I don't know what I did to make this MyComputerWorks computer technician so angry. Despite overlooking a simple solution to my problem at the outset, he still fixed the main problem, and I'm glad to pay My Computer Works for his two hours work. I had a $10 bill in my pants pocket and was all ready to give it to Sean as a tip, but he left in anger before I could give it to him. It truly is important that this power-on LED light up and stay on while the computer is running. My computer is very quiet, and after a time of non-use, the monitors go dark even though the computer is on and Windows 10 is running. So the only way to be sure this computer is on or off is to look at the LED power light on the power switch. If the LED is on, the computer is running; LED off means it has been shut down. With no lights of any kind, this is becomes a non-trivial matter. I believe it would not be difficult for a knowledgeable tech person to fix this. It's just a matter of getting the jumpers Sean changed set back to where they were before he arrived. However, Sean has said he won't ever come back here -- giving no reason. I am asking MyComputerWorks to send another tech to clean up after Sean, fixing the jumper problem that he caused, since Sean is no longer willing to come over here. I am also recommending Sean have more training in troubleshooting and an anger management class."