Get matched with top toxicity and mold removers in Morganton, NC

Whether you need emergency restoration or top-to-bottom home cleaning following fire, water or mold damage, you can trust your local SERVPRO of Alexander & Caldwell Counties Professional to make your house feel like home again. Our goal is to help you regain control to make your damage "Like it never even happened." 24 Hour Emergency Services, our professionals are certified and uniformed. References Available upon request. We work directly with Insurance Adjusters and Agents.

"Timely and very professional"

When you are looking for a contractor that follows business practices such as promptly returning phone calls, arriving on time for appointments and following through on promises, then call our reputable business today. We will be the one and only contractor you'll ever need.\nOur customer satisfaction is our top priority. We will earn your trust for a lifetime. We believe in making all clients repeat clients. You can be assured you're in good hands with our crew working for you. ​\nCall us today at you'll be pleased you did!

"as advertised"

"This business is rip off. Don't ever hire them. They ask exorbitant amounts of money and cannot find any root cause. They do not do any thorough inspection and neither they have proper instruments to do it. Please refrain from them"

"The self-test product was as expected. The reports require additional research to interpret and understand, so seemed more targeted at professionals."

"Work was done quickly, thoroughly, and the workers were very professional. Great company!"

"Chuck Allen the owner was wonderful. He was prompt, came next day, very careful of house, got the entire spill up. No more salted caramel coffee smell. Would definitely recommend him to anyone and certainly use him again. Thanks Chuck?"

"I had a very unfortunate experience with a misleading sales rep. In December 2022, a sales rep named Ryan came out to my house to show me my options. He suggested that we have a perimeter trench dug around the basement with a well and sump pump. He went over the options with me and told me about the amazing sump pumps that 58 Foundations & Waterproofing has...they are battery back-up in case of a power outage. I was excited about that because it gave me peace of mind. Let me be clear when I say that there was only a SINGLE option presented when it came to the type of sump pump they provided. Ryan gave me the option of a battery back-up and no other options. The install crew comes out, does a fantastic job, and gets it all done in a timely manner. 5 months passes and we have some bad storms rolling in. I wanted to be sure that the sump pump battery was still good, so I open the lid of the well to check on the battery, only to find out that we have a pump without a battery back-up, like I was told by my sales rep we would have. I reach out to the company to see if the battery is hidden inside the pump. After 24 hours, I still haven't heard back from the company, so I reach out to the sales rep directly. He tells me that I didn't purchase the battery back-up pump and that he would be happy to sell me one for an additional $1,500 (I am sure he would be happy to sell me one). I contacted the company to see what resolution we could arrive at. I have basically been told at this point that I did not purchase one even though the sales rep told me I was getting a battery back-up pump. A battery back-up was VERY important to me. The SC manager for 58 Foundations & Waterproofing called me today and offered to sell me one. But I cannot bring myself to pay for something that I was told would be included. She told me that the invoice does not show a line item for the battery back-up and that the invoice only lists "sump pump". But, how was I supposed to know that "sump pump" didn't mean the battery back-up pump that the sales rep told me would be included? How was I supposed to know that there would be a separate line item for "battery"? They have relied on the ignorance of their customers to take advantage. Everyone who gets one of these systems, make sure that you actually get what your sales rep told you...because I did not. And at the end of the day, of course the company has blamed me for the miscommunication. The SC manager told me that there was just a miscommunication and that she was sorry that I did not understand what I was purchasing. In reality, the reason that I did not understand is because I was misled. Until this issue is fixed and a battery back-up is installed free of charge, I will continue fighting this issue."

Triangle Contractors Inc. is a service driven company whose mission is to provide our customers with the highest quality products and services. TCI has been serving Western North Carolina for 35 years, and has a team of highly skilled craftsman who get the job done right. Referals are what has built our company so the satisfaction of customers is priority number 1!