Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Mount Airy, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"Ken, Gerry & Malik finalized the waterproofing issue in my basement. These guys were fabulous! Not only did they clean up the basement area very well but walked me through the scope of the project as well. I found them to be very knowledgeable and customer focused. My personal experience working with everyone at Tar Heel Basement Systems has been extremely positive and I recommend them highly."

"Chris did an exceptional job explaining the process of how the drainage system would help the foundation of our home and getting everything installed. Definitely recommend to those looking for drainage systems."

"Lane came out and listened to all our needs. He walked us through a very clear plan for our basement. They gave us a reasonable quote and were able to schedule us a few weeks later. It took them 2 days to do the work and it was done very professionally. The crew was extremely nice. They brought extra plastic to make sure all our belongings were covered. They even helped me move my washer and dryer! They made sure everything was clean and to our standards before they left. The whole experience has been great and I highly recommend them for whoever is having water issues in their basement or crawl space."

"We decided to go with 58 Foundations for our basement waterproofing because of the warranty and the ability to finance our project. The salesperson was very knowledgeable and answered all our questions so that we could make an informed decision. The crew on site worked quickly and efficiently. Very happy with the service."

"I can’t say enough good things about Derrick with Fortress Vapor Solutions. From the first inspection to the final walkthrough, everything was handled professionally and efficiently. He showed me exactly what was going on in my crawlspace with pictures and explained it in a way that actually made sense. The work itself was outstanding—clean, thorough, and done right the first time. The encapsulation completely transformed my crawlspace, and the musty smell in my home is completely gone. You can tell he takes real pride in what he does. What really surprised me was the price. After getting a couple other quotes, I was expecting to pay a lot more for this kind of work. Derrick came in very fair without cutting any corners, which made the whole decision easy. If you’re dealing with moisture or crawlspace issues, do yourself a favor and call Fortress Vapor Solutions. Honest work, great results, and pricing that actually makes sense."

"With the recent snow melt and the rain we are having this may be a timely recommendation. I hope you don’t have this need, but if you do I would like to recommend Master Service Company. We had at least six estimates for waterproofing our basement and although not nearly the cheapest, we were impressed by the presentation and the personnel and low key sales approach. So, we hired them! The work was done last week and again we were impressed with the crew doing the work, the care given to hold down the dust created, the quality of the materials used, and the willingness of the crew to keep us apprised of the job as it progressed. The was great care given to cleanup of what is a very messy job. We waited until the repair had been “battle tested”, (and this inclement weather has certainly accomplished that) before writing a recommendation. We could not be more pleased at this point. Again I hope you don’t have the need, but if you do give Mr. Jeff Russell at Master Service a call. Contact: Jeff Russell 317-720-3288."

"I was having quite a bit of water come in through the basement walls. Since the water proofing was done we have had heavy down pours, several tropical storms and a hurricane and the basement and crawl space have been dry."

"In July, 2019, our basement flooded for at least the 10th time since my wife and I had lived there. It was awful. It resulted in assistance from ServPro as well as remediation for mold. However, before remediation was performed, ServPro handed me a business card for Sparks Waterproofing. Jody Sparks (owner) came less than a week later for a site inspection of our home, our basement, and the topography of our property. He explained the concept of waterproofing as "water diversion." He took several days to meticulously put a comprehensive waterproofing plan together for us. Upon submitting the plan, he stated, "Your home, including your basement, will NOT flood again if you follow this plan." We hired him. We trusted him. He even assisted my wife with her concerns about some herb gardens and elderberry trees which she hoped he would be able to assist her with hopefully saving during the process. And he and his crew did just that. Over the past several months we have had several hard rains in Lenoir and our basement has been without even a drop of water. But the past 24 hours, when Lenoir received almost four inches of rain, much of it in torrents over a few hours, our home and our basement have not had even a drop of water. My wife and I can never thank Parks Waterproofing, Jody, Amber, and their highly professional crew members enough. I cannot sing their praises adequately. I would recommend Jody without hesitation. He was fair, patient, he listened to our concerns, he took his time in developing a water diversion plan specifically for our home, and his price was beyond just reasonable. Basically, they saved our home."

"Built an incredible deck for us and work is thorough."