Get matched with top grout: replace or repairers in Mount Sterling, OH

"Mr. Biffi was professional and completed the project satisfactorily and in a timely manner. I am very pleased with the quality of work."

"They did a fantastic job. They were conscious of the marble pieces didn't like as well and used those in less conspicuous places. We had a decorative herringbone accent that looks amazing. I couldn't be more pleased with the result! I would definitely recommend them and use the next time we need tiling."

"Pleasant experience with Kustom Floors. They were able to work within a shorter timeline than was original quoted which was greatly appreciated. Friendly visit during initial measurement and they brought a substantial amount of sample carpeting to choose from. They had 3 installers onsite for the actual install. Removed previous padding and carpet. First time homebuyer dealing with a carpet install and they made it a smooth process."

"They did a wonderful job. Bill Fowls, the owner, came in and took the corneous board down in 15 minutes and were on their way. Two weeks later, when I was ready, they brought it back looking fantastic!! 10 minutes later it was back up and they were on their way. I would recommend Bill and his team to anyone needing cleaning services."

"We had an great experience working with IC Floors. From the beginning they were helpful and responsive, and that continued through the whole project. They were listened to us through the whole process, from getting a quote and selecting tile through the finishing touches. They sell flooring materials as well as install, so we purchased the tile through them. They had a nice selection and worked to help us find what we wanted, making suggestions for what might go well in our house. The pricing was very competitive, but we decided to go with them both based on price AND because they seemed responsive and easy to work with. They sub-contracted the installation (not sure if that's always the case). The workmanship was excellent, and they kept our house clean and mostly functional throughout the project (a big deal since it was a lot of rooms). Problems happen during renovation projects, but they helped solve all of the issues that came up. The wrong color grout was installed in a couple of rooms before the mistake was caught. I believe it was actually their supplier's mistake, but they immediately called us back with a solution and fixed it with no argument. We also were particular about the transitions to rooms with wood floors, and they fixed that in a way we were very happy with as well. Overall we had a very positive experience, and would highly recommend this company."

"The whole process was excellent.  I went to Lind to inquire about getting granite countertops in my kitchen.  Courtney explained the process and sent me to two granite suppliers.  Both were very good, but I was particularly impressed with Stone Mart.  They walked me through the warehouse and explained the difference between some of the stones.  In addition, when I went back to make my final decision, they were more than willing to move some of the stones around so I could see some that were hidden.  After choosing several different patterns, Lind sent me a very competitive bid.  Jason came out to measure the counters, and he was helpful and willing to take the time to explain several things to me.

The installation went well, but there were several problems with the old plumbing under my sink.  Mr. Lind stayed until everything was finished, including going out to purchase a disposal for me when we found a crack in my present disposal. 

Everyone was very professional and helpful during the entire process.  I couldn't have asked for a better experience.  He kept apologizing for taking so long to install the sink, but I was just grateful that he was willing to see the job was done completely and correctly."

"Professional team, friendly, polite and efficient, the delivered as promised ahead of time scheduled. They couldn't find the tiles i picked in store so they fave me a free upgrade to a higher quality grade with no extra fee."

"Rob came for the estimate at the time he promised.  He was thorough in his estimate.  He recommended a tile store with plenty of selection.  Rob accommodated our unusual schedule.  We did run into a delay when Rob's previous job hit a snag due to that homeowner.  He quickly let us know and worked hard to get back to our job and finish as scheduled."

"Adrian was very professional and always went out of his way to ensure that we were happy with his team's work.  Adrian was able to work with any features and materials we chose - bathroom vanities, faucets, tile, shower/tub fixtures, tubs, etc. - and went out of his way to pick up any large items or other materials we needed him to.  Our month-long project involved demolition and remodeling of two bathrooms (from tile floors to re-tiled shower to new vanities and tubs to replaced baseboards to making a single sink into a double sink vanity), demolition and re-tiling of our laundry/entry area, and repainting of almost the entire interior of our new home, including ceilings.  Whenever any issues or potential issues arose, Adrian contacted us immediately so he could review options with us and keep things moving along.  On the flip side, throughout the project Adrian was happy to make other adjustments as we requested them, including moving electrical outlets and filing doors down to not scrape our floors.  Adrian and his team were very polite, punctual, responsive, and stayed late or worked weekends when needed to make sure they stayed on track with our project timeline. We are happy with the end result of Adrian's work and the value we received, and would recommend Adrian to friends.

Update:
We have now lived in our house with these updates for 3 months, and while I would absolutely recommend Adrian/CTS for their painting services, we have uncovered a few minor annoyances that have left us not 100% happy with the quality of their tiling and plumbing work.  Small spaces and holes in shower grout, exposed grout /tile spacers, spots on sealed floor tile, and cracking floor grout  due to tiling being placed on wood boards (which expand).  No deal breakers, but items we wish had been tended to or thought about in advance a bit more carefully and which may require more frequent maintenance or sooner repairs on our part."

"Professional tile done meticulously right. Great follow up, super nice guy and exceptional work. I would hire Steven again in a second for any other tile work I needed."