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"owner (father son team) for the first time to the finished product and everything in between. The work was quality, the products were quality and guaranteed for life, clean workers and went well beyond what most contractors would nickle and dime you. If it needed to be fixed he did it to bring it up to their high standards. The special touches and safety enhancements will make the quality of life so much better for my crippled cousin I care for. And I could afford it on a fixed income. DO NOT remodel your bathroom without speaking with Hom"

"Very pleased with every aspect of job! Salesman Joe was great, 2 workers who did bathtub replacement were fabulous! They did an excellent job, very neat & clean! The products were all excellent quality- the "luxury" in their name!! We highly recommend them- only wish we hadn't waited so long to redo bathroom!"

"Richard from Drain Away service came out the next day and fixed the clogged drain. He was also very helpful with getting Servpro out to do clean up. Richard provided full and efficient services. Very pleasant and reasonably priced. I would definitely recommend Drain Away for any plumbing issues and would use them again if needed."

"Very fast reply and prompt service. Knowledgeable about heat pump water heaters and insulation cost reasonable compared to other quotes. Punctual and quick install. The only problems were that they did not bring a long enough hose for a condensate pump and left the pump hook up in a partially finished state, said they would return to fix but have not contacted me to do so. Also they said I would need to make another appointment to return to remove the old gas pipe that went to my old heater instead of just taking it at the time."

"George and his team did a fantastic job with remodeling our bathroom. Unbelievably smooth process from start to finish. Would and will hire again!!"

"Jaclyn Lorber is the designer at Monks Showroom, who created the overall design for our kitchen renovation. She was excellent throughout the process of designing the whole remodel and making suggestions for the selection of appropriate materials and appliances. This is our first kitchen renovation. We had multiple questions and changed our minds about what we wanted multiple times! Jaclyn was always patient with us, very generous with her time and accommodating. The final design is gorgeous! We are eager to see the finished product that will be delivered by Monks Home Improvement."

"Great communication. Fast, reliable and professional service. Would 110% hire again!"

"I am thrilled to express my utmost satisfaction with the recent Japanese-style bath renovation completed by Your Way contractors. The entire experience, from the initial consultation to the final touches, was nothing short of exceptional. We had our basement done with them more than a decade ago. I was and have been so happy with the outcome I have kept its name on my contact list. The contractors seamlessly integrated essential features like a deep soaking tub, its unique layout, carefully selected tiles, and ambient lighting (completed by their attentive electrician) and brought a unique blend of cultural sensitivity and technical expertise to the project. Throughout the process, Gene’s team maintained open communication, ensuring that every decision aligned with my vision for the space. Their collaborative approach, combined with their skillset, knowledge, and experience made the entire project smooth and enjoyable. Ryan, our main contractor, worked tirelessly to make sure that every detail was rectified to my satisfaction. He is a highly skilled contractor himself but his professionalism, attention to detail, and genuine concern he showed us was so remarkable that I was so impressed by every step of the project. Not to mention how delightful he was as a communicator. When a challenge arose during the tile installation phase and the subcontractor fell short of my expectations, Gene, the owner, recognizing that the tile work did not meet the high standards the company upholds, personally stepped in to rectify the situation, dedicating days of his labor to ensure my complete satisfaction. Their commitment to superbness and attention to detail truly transformed my vision into a serene and aesthetically pleasing Japanese-inspired sanctuary. I highly recommend their services to anyone seeking a contractor who not only stands behind their work but goes above and beyond to ensure a positive customer experience. Sincerely, Kiyomi Hubert"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."