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"We are pleased with James Townsley Lightning rods LLC. The service was exceptionally professional, and the price was impressively competitive, if not the best. We chose them because Mr. James Sr. was remarkably warm and patient when addressing our inquiry, complemented by his son’s friendly expertise and thorough explanations. Their punctuality and seamless transaction process only added to our outstanding experience. We highly recommend."

"It went well."

"the crew was professional, they came on time and install the project!"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"Great job on installing my lightning ⚡️ protection system great price and we could not be more satisfied with the system looks great thank u again Peter!!"

"Very well; called in advance to let me know when he'd arrive, explained the issue and corrected."

"They provided prompt service. He fixed three ceiling lights which took about fifteen minutes in the attic. The bill was 230.00. Expensive, I thought. He was coughing and had no mask on. I am a covid survivor and can't afford to get it again. I left the room"

"I must say, Elusive Solutions were great, Jonathan and Leroy installed my security system and everything went well. Both guys were professional and answered any and all questions that I had. If you’re looking to have a security system or any other services that they offer I highly recommend them to do the job. I look forward to doing business with them again in the future."

"I put in a request to change a lightbulb that was 15 ft. high and my ladder wouldn’t reach. The technician came out and quoted me $225 for 5 minutes worth of work. This was after him trying to sell me on all these other services I had no interest in, just focus on the task at hand! I told him no and he said he would remove the $90 “trip charge” (what a ripoff and I told the representative when I called to make the appointment I would not pay any sort of fee for an estimate or trip charge). I still told him that was high and could he come down closer to $75 as that is the most I would pay for such little work. He then complained that he drove over an hour to get to my house and he can’t do it for that low of an amount, and then ended our interaction with “but please keep us in mind for any of your future electrical needs or if you have any issues”. Hahahahahha so you refused to do the work that I called you for and think I would ever call you guys again??? He literally turned down free money to do a quick job and rather make nothing, makes zero sense since he was already there! They have permanently lost my business since I know I cannot depend on them. I have used Mister Sparky in the past even though their prices were always higher than others but I finally had to draw the line with them. Their greed over a few bucks lost them a customer, terrible business decisions and everyone should be warned this is how they operate. Stay away!!"

"The outlet that was installed behind the flat screen tv was accidentally (without my knowledge or request) connected to a light switch. This error was not discovered immediately and only after extended periods of cable and television issues did I learn about it. Meanwhile the accent lights were connected to the same switch as all of the existing adjacent ceiling lights (although the electrician and I specifically discussed the need to be able to control them separately for the purpose of "accentuating" the art without the spotlights being diffused by the existing ceiling lights. In my rush to leave town for a scheduled trip, I didn't double check the work but when I returned, I contacted the company and explained the problems. The original electrician was no longer employed by Bolt but multiple others came to my home, acknowledged the issues and agreed to make them "right". I was also told there would be no additional charge to fix these errors. They couldn't figure out how to properly disconnect the light switch from the tv so I agreed they could tie off the wires behind switch plate and essentially make a "dummy switch". With the tv issue "fixed the best they could" and with the commitment made to now fix the accent light problem, I moved forward with the installation of the fans and was rightfully charged a fair amount for this "incremental" work. But once I paid for the fan installation I was told that the accent light issue would not be corrected... unless I paid additional money and the once-friendly work team just walked away. They told me the owner would call but he didn't. I left multiple messages and finally was told that the owner (Patrick) was aware of my issue but had stated that I received accent lights according to their documents and he would not be calling me back. The company denied that I had any conversation about separate switches for the accent lights (even though its own electricians agreed the work was done improperly) and pretty much told me to pound sand. It would have been nice (not to mention appropriate) for the owner to at least return my call. I won't do business with Bolt again."