Get matched with top drain line breakage camera locaters in Naperville, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"Within 5 minutes of requesting a quote, they texted me and then called me. My kitchen sink was stopped up in both drains. I had tried draino but it didn't work. Unfortunately the appointment i had for the next day was canceled but rescheduled for the following day and at the time I needed. Gabriel C was my technician that came over to unclog my drain. He was very polite, professional and clean. He was able to get the water out thru the drain pipe right under the sink. He then pulled the rest of my pipes off and found the clog. He was able to get the gunk out and used his equipment and there were no more clogs down the rest of the pipes. He wore his booties inside and cleaned up after himself. I highly recommend Gabriel C for any of your plumbing needs."

"Patrick came out within two hours and explained all the possibilities and what it would cost. Upon clearing the drain and inserting the camera, he discovered a cracked pipe. He explained what my options were. I hired him to replace the pipe. He immediately went to City Hall for the permit, began work the next day, and had it completed before Christmas Eve as promised. Throughout the whole process, he was very knowledgeable, honest, and professional. I would definitely hire him in the future. I felt respected and not taken advantage of."

"Dorian was on time as promised. He was very professional with his work, as he completed the job in about an hour. He replaced our bathtub faucet and drain, and did a wonderful job. We will definitely use him again."

"I had an excellent experience with Goodfellas Sewer and Drain. They recently helped me with a complex kitchen sink issue, taking apart the drain piping and garbage disposal to rod and clear the drain. They worked efficiently and left everything clean and properly reassembled. Their professionalism and attention to detail were evident from start to finish. I’ll definitely be calling them again for any plumbing needs and highly recommend them to anyone needing reliable, thorough service!"

"My situation was particularly difficult, with my drain clean out being in my crawlspace in a cramped spot. Bob really impressed me with his ingenuity, and more importantly his confidence in how to best do the job. Bob and Kevin got my main sewer line cleared and everything cleaned up in 2 hours. I highly recommend R.A. Mechanical."

"We had a large graduation party happening on a Sat & realized a bad smell was coming out of the sewer drain of ground floor on Tues. The first estimate told me we needed to dig up the pipe (which was under 1.5ft concrete AND a finished tile floor w/ embedded radiant heat pipes) because there was definitely a hole or a backflow there causing poop sewage to sit in the p-trap and it was an emergency health hazard. The estimate was $4500-7000. I spoke to Trinidad who had called me second and told him what they were advising and he said “why don’t you try just flushing the line yourself with a garden hose and some Clorox or pineal and see what happens, because if there was a hole in the p-bend there would be no water there” plus the smell would have been godawful. So I did that and the smell receded a huge amount. I thought I still smelled it that evening & he estimated a pro flush right away, was responsive fast via text, and I appreciated his honesty greatly."

"Raf was really efficient and helpful. He fixed our drain quickly and assessed if we needed further work. He also gave us suggestions to prevent future issues."

"I had drain line and water lines replaced. Essential plumbing is honest, knowledgable, and fair priced. They took care of the problems efficiently. I use them for both my house and my church. I highly recommend them for plumbing issues."