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"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

"They did a very good job with the roof and the addition that came off the house and covered the deck. The only reason I gave them a B rating for quality instead of an A has to do with the finishing touches on the addition. All around the house the soffit fascia is covered in white sheet metal. When they finished the addition, which follows the roof line of the back of the house. They left it with bare, untreated wood. They don't use treated lumber because it reacts with the metal roofing and some corrosion may result. That's fine, but they should have at least covered it so that it tied in with the rest of the roof line. As we did our final inspection, I asked about the wood being treated and he explained why they don't use it. I said " so I guess I'll have to cover it?" He said that I would. I was leaving town on business in a couple days and had a lot going on, so I guess I just didn't think to put my foot down and insist they do it. Here in Mobile, Alabama we are the wettest city in the nation. We get more annual rainfall than Seattle, and it's humid. Wood rot happens.I went and bought some Thompson's Water Seal, and some sheet metal and took care of it myself. I have some pictures, but I don't see how to post them on this review page. The workers were very polite and cleaned up very well each day.
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"Rep. checked entire system. He found several wires not connected properly and fixed this. He also made recommendations regarding the attachment of the panels to the rood that would provide more stability and leakproofing. The representative appeared to know what he was doing - much better than others, including the representative who was engaged by the roofer (who replaced our rood due to hail damage) to disconnect/connect the panels."

"(Job was started around Jan. 7th) My roof looks good but the chimney looks horrible! If you are looking for a roofer that is punctual, efficient, and completes the job in a timely manner, then Bear's Cajun Roofing is not the company for the job. In all fairness, we had lots of cold and rainy weather that interfered with the installation, but even on the days that weather permitted we never knew if or what time the workers would show up. It took a month for work to be completed, which was very frustrating. Needless to say the job isn’t completed, where they left the trash til this day it’s still in same spot where it was left. Also some of the tin isn’t screwed in certain spots. After numerous times being lied to about coming back I’ve decided to have someone else to come finish the job!"

"Ordered part which will be replaced soon"

"Mr Johnson was A+ professional. He responded promptly to my post in the app and provided his contact information. He was direct and professional on the phone and in person. Not only did he repair our roof, but I asked him to sweep entire roof and clean out gutters. His rates are reasonable and I was very happy with his performance. Will definitely be using this gentleman for future tasks."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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