Get matched with top swimming pool or accessories repair or service pros in Netcong, NJ

"Tried to take care of my pool myself - disaster! Cost me a ton of money and I had no clue what I was doing, let alone the amount of time it took me to do it all. Called these guys, set up a maintenance schedule by phone, they come out and do the work while I come home to find it already done and looking great. These guys saved my summer two years in a row and counting!
*I use the guys in Orange County. THANK YOU TOM!!!!!
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"I called to hire Penguin and have them come to my home for a service call. I spoke with Larry and explained the issues I was having. He offered to come out for service call but suggested I try a few DIY things first. For several days I would try something he suggested, and then then call back to speak with Larry about what, if anything, changed. Each time he would spend whatever time on the phone with me that I needed, evaluating what I told him and explaining what to do next. And at the end of each call he would insist that I call him back for an update. Eventually with his expert guidance, I found multiple sources of air leaks in the system and was able to repair them myself. It ended up being a few gasket leaks and a worn out drain plug on the motor housing, not a leak in an underground pipe or fitting that would have required ripping up a new paver pool deck we had installed last year. Not only did Larry save me the expense of a service call and tons of potential work, he taught me a bunch of new ways to diagnose and address future issues. I feel like I went to pool school and Larry was my favorite professor. The level of customer service Larry offered was absolutely outstanding. I did not actually 'hire' Penguin, but if I or anyone else I know needs a pool installation or repair service in the future, I know EXACTLY who I'll be calling. Larry alone earned Penguin a loyal customer for life and he didn't even have to get a finger dirty. My sincere gratitude to Larry and Bravo Penguin!!!!"

"Khris was very professional and thoroughly assessed the issues with our pool. He was thoughtful in planning the project. He is friendly and is willing to work with our budget. I highly recommend him for any technical and general maintenance issues. Really great service!"

"I had to get the refund for the Deal because they did not service my area."

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"The job that was done was done well and the technician ithat did the install was friendly, courteous, helpful and honest. The lights we purchased did not wind up fitting in the bathroom where they were supposed to go but that was our fault. So, instead we had the lights installed above the fireplace in place of the 2 that were there. Everything about the company, service and job that wound up being done was great. My only issue is with the "original" price, which is why I gave price a "C" rating. In retrospect, the original price (i.e., the estimate for the work that was to be done originally in the bathroom -- before finding out the lights did not fit) was very high in comparison to finding out later from a general contractor that he could have done it for half the price. Again, that is my fault, not the company's so next time I will get 2 more quotes. In the company's defense, I will say that because the lights did not fit in the bathroom and we quickly decided to have them installed elsewhere and that got done in the same visit, we might have wound up spending more anyway. However, installing them above the fireplace was a no-brainer - direct replacement that did not require cutting wall. What is commendable is the flexibility of the technician to see we were happy. So, from that standpoint, that is why everything else is excellent. I suppose one could argue that a cheaper price does not mean better quality or service and that may be true. I know my contractor though and he would have done a great job on that work for half the cost. Bottom line, this company is a quality company and I would recommend them. Just get at least one other quote.
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"He seemed to do a thorough inspection, but because I am not well versed in construction jargon (both in terms of architectural features of the house as well as aspects related to maintenance/materials), it was hard for me to understand a lot of what he was talking about. My husband was able to stay focused longer but it's hard when you don't know what he's talking about and you're supposed to be taking notes on it and he's talking fast. I also wasn't sure why I was taking notes since he was talking into a tape recorder. He seemed annoyed with us for not keeping up so I just left and let my husband finish up with him. The lead inspector that came with him was very clear and explained things well. The house is 100 years old, so we had ordered most of the tests he offered. However, his report didn't indicate what tests we had ordered that were pending. Since we had talked about the tests over the phone, and I hadn't taken notes on the specific tests being done, I didn't realize the timeframe for when some of the tests would be returned (and since things were busy at the time, I lost track of what we had ordered). Thus, by the time we got some of the results back (ie, mold), we were already done with our negotiations with the sellers, which made the tests rather irrelevant. The thing I disliked most, though, was the total absence of photos from the inspection report. It makes it much harder to understand what his notes in the report are referring to, especially as there seem to be some errors (ie, notations regarding which bathroom is being referred to). I ended up having a second inspection done by someone else after we were already stuck with the house, so that we could use it to get repairs done."

"This was the best pool contractor sent to my home. The fact that he was an Electrical Engineer allow him to address electrical issues I was having with my pool equipment rather that having to purchase a new pump or other items. The individual was very professional and knowledgeable. I appreciate the fact that he was very personable and appreciated me as a customer."

Pool & Spa service and repair

"They arrived on time, got right to work closing the pool and left when done.   I am more than satisfied with them.
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