Get matched with top water heater installers and replacers in New Hill, NC

"In a word, fantastic. In a process that took over a year for me to concede that it was truly time to replace our old unit, ductwork and all, I began using this company to service the old unit and another, downstairs unit. Beginning this business relationship with the maintenance and service, I became more and more impressed with how this company does its business on a day to day basis. A few weeks ago, it was obvious that we needed to replace the old system, so I contacted Mr. Robert Deese to give me some preliminary information on the specifications of various systems. Then, we (my wife and I) invited Mr. Deese to visit our home to assess what would fit our needs. I'm a retired Army Sergeant Major, and I'm picky about all the details of a business decision...and I prepared an entire sheet of questions to ask Mr. Deese before he arrived. Well, Mr. Deese answered them all. In fact, I probably asked the same questions three different ways...and Mr. Deese answered them all. Then, I asked him even more questions about their install crews and how they go about doing their business inside our home. I will tell you that Mr. Deese, the install crews, and everyone associated with this company are awesome. The crew took apart our old "dinosaur" of a unit in our upstairs attic and installed this beautiful, new 18 SEER Trane system in less than two days. I was astounded. Plus, these are some of the nicest folks that I've ever done business with. Superb, and highly professional. All of them. The unit itself is very, very quiet when it runs. Outside, it sits on a sturdy base, and I never hear it when it comes on. The bottom line is that there is a reason that this company sits atop the Angie's List rankings with overwhelming numbers of folks who are satisfied customers. Lastly, I thank Mr. Deese for setting everything up - and I thank the installers Eric, Tony, and Edgar for a job well done. Much appreciation! Anyone can contact me if they need me to explain, further, what a great company this is. Cape Fear Air Conditioning and Heating is this area's best in my humble opinion!"

"Thermo Direct came to our rescue! Since we moved to the Apex area we have been nursing an old previously neglected HVAC unit until it recently quit working. Because I suffer from chronic asthma it’s crucial that the HVAC system is working. Eddie Blanchard listened to our concerns and helped tailor the best system for our needs. The super friendly office staff organized the installation date and time and then a courteous and efficient installation team removed the old unit and replaced it with an amazing, state of the art system. With the final touches completed yesterday by Lucas and Doug. My wife and I appreciate how we have been treated by Thermo Direct and plan on being a part of the Thermo Direct family for a long time! We strongly recommend!"

"Removed old hot water tank and replaced it with a tankless hot water heater. Work was done in crawl space with less than six feet height available in work area. All done in a few hours last September. It's now the following August (11 months or so later). Everything seems to be working okay. Workmen were polite, professional, timely, focused on the job, carried away all the old parts and cleaned up well---we were quite pleased with the whole process."

"Water heater was installed quickly at a reasonable price"

"Our tankless water heater wasn't working. They were at my home within an hour of when I called them, even though it wasn't an emergency. Fixed it promptly at an incredibly reasonable price. They will be my go-to plumbing service from this point forward."

"Project: Replaced clogged sewer line Tim Campbell provided outstanding service and completed the replacement of the sewer line under extreme weather conditions in record time. Thanks for the great work."

"Highly recommended. I had a simple repair of a leaking kitchen sink faucet. I did not have the proper tools or expertise for the job. I was very satisfied with JD Service Now. The dispatcher was prompt and professional. They called me before the plumbing technician arrived with an ETA. The tech arrived on time and was very professional and knowledgeable. He explained everything before doing any work. He not only fixed the leak quickly but also made sure I know where and how to operate the water shut off, Checked the water pressure into the house and the pressure relief valve on the water heater. The rate was relatively reasonable for a 20 minute call; at least compared to estimates for the other 2 companies. I will keep this companies number in my phone contacts for future home repairs."

"They were prompt to respond when our water heater died and had to be replaced. They were very professional and considerate of our tenant. Excellent work—would hire again in a heartbeat."

"They recommended other services that would be needed in the future and tips to keep the water heater operational"

"Pipeworx installed RO water filtration system in our kitchen. Excellent service. The plumber was very knowledgeable. He explained all my concerns."