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"Tom and his team were a delight to work with. They showed up on time, kept a neat work site, communicated effectively and came in on time and within budget for my 2 BR/2 BA co-op gut renovation. Tom takes his work seriously and makes sure all issues are resolved to the clientâ s satisfaction. He is extremely fair with pricing and was accountable when anything did go wrong. The workmanship is of good quality and Tom stands by his work, returning after completion to fix things. I wholeheartedly recommend Tom and his team!"

"The team at Avstep were amazing. So friendly and helpful. They replaced our garage roof and helped us with joist work. They were right on time, were super efficient, and organized and cleaned as they were working. It was so nice to talk with them and were very upfront and honest. The whole job was explained in professional detail and gave us a quote for the job that we felt was very fair. The work started the next day and was completed in a day and a half. They are worth more than a simple 5 star. We will now be using them for the added work we are planning. You won’t be disappointed."

"It went well. They completed the job in three days."

"Dom and his crew were very professional and pleasant to deal with. Strong communication, swift responses throughout, stayed on track with deadlines, and very reliable. The work came out beautifully. I would 100% recommend and hire again for future work."

"We had three companies call us back. Company 1 met with us to discuss our wishes and drew a rough sketch of the proposed work. They said they would work up a more detailed drawing and e-mail it to us for review. A few days later the sales rep sent a text asking if we had a chance to look at his proposal. I said we never received the drawing and perhaps it was sent to the wrong e-mail address. I confirmed my e-mail address and was told that he would correct and resend. I never heard back from them. Company 2 met with us to discuss our wishes. We ended the meeting with the expectation that they would send me a formal proposal. I never heard from them at all so they were even less responsive than Company 1. Fortunately Universal Unlimited called us also. Universal Unlimited (Hector Marmol the owner) wasn't the first to respond to our project request but his was the most responsive. We set up a meeting. Hector Marmol (the owner) listened to our wants and used his PC to create a rendering of the proposed deck based on our talking points. We also inquired about PVC fencing for a future date. Hector gave us a very attractive price for a bundled package of decking and fencing. We accepted although I was a little hesitant because most of his reviews were for fencing. I'm glad we made the decision since the final results were exceptional. Props to Jose Salguero who did most of the work."

"Hiring Tom and Roger is one of the best decisions I've ever made! I was introduced to Tom and Roger when I discovered a mice problem in my apartment that my building (the handymen, super, and others) tried but was unable to fix. (Tom and Roger were recommended by an architect friend who hired them for his own apartment.) Tom and Roger came in with gusto: they heard my concerns, understood the problem, took it to heart, and treated it like it was their own. They got to work exploring my apartment, leaving no surface or crevice unexplored. They found holes that the building had missed. They sealed everything, even the tiniest holes. They never once played down the problem or disregarded it as something unimportant - rather, they approached it with complete seriousness and even spoke with an exterminator to make sure that they were caring for it to the utmost degree (they even made suggestions like putting all of my dried goods in the fridge as to not leave a single stone unturned that could continue to attract mice). Ultimately, they solved the problem (when no one else had!)....and it was clear that they wouldn't stop in my apartment until the entire problem was addressed and done. I really appreciated that they came in with such a thorough and holistic approach. I loved working with them so much that I hired Tom and Roger to work on a bunch of other tasks in my home (sealing floorboards, caulking the tub, fixing grout in the kitchen and bathroom, fixing up a home office, staining the deck, insulating around the radiator, and so so much more - I had a long list!). The items were each different and they knew how to do them all. There is nothing that these guys can't do! Everything that Tom and Roger worked on was done with great care and attention to detail. They firmly believe that any work should be done by these principles - it's part of what makes them stand apart from the rest. To boot, they are lovely people! It was truly joyful working and having conversations with/getting to know them while we were in the apartment together. Working with Tom and Roger was one of the best customer service experiences I have ever had. Every day, they showed up early (early!) for the job. Throughout the day, they checked in to ensure that my list of priorities was being met (even at the end of the day, they didn't leave without checking that they had tended to my priorities.) I appreciated how they continually made the effort to ensure that we were exactly on the same page. I never felt rushed. I always felt heard. Truly, working with both Tom and Roger was nothing but wonderful. My only regret is that I don't have more jobs to give them - the experience was so great that I wish I could keep working with them! It goes without saying that I will work with Tom and Roger again in a heartbeat (in fact, they're the only contractors I ever want to work with moving forward!) and recommend them without hesitation to my closest friends (in fact, I already have!). Hire Tom and Roger - your experience will be the best and your home will look gorgeous. You will be so SO happy that you went with them!"

"My general renovation went great! The floors look great and the kitchen and toilet was completely gutted and rebuilt exactly to my preferences. Very knowledgeable about home renovations and no big financial surprises. I would use them again and recommend them to anyone!"

"My table was not level after another carpenter changed my table legs. He assessed the cause, and quickly fixed the problem. I’m so happy to have a stable table. I was so impressed that I have already asked him to make a custom table for my plants."

"I remodeled all bathroom and kitchen tiles cabinets painted plumbing electrical"

"I called PEC floors, based on their positive reviews on multiple "review" websites. I needed them tio do an epoxy/flake floor topping on my Brooklyn basement floor which was just old raw concrete. Their communication, Jonathan especially, was excellent, throughout the job. Even when unexpected problems in timing occurred, there was excellent communication from Shay. The issue was resolved and work was completed as originally scheduled. Their price was what I considered fair and the work was done on time, on budget and in a professional manner. The basement looks great. The color flake we chose was called "Cabin Fever", 2020 appropriate, LOL. Pics included. Thank you PEC."