Get matched with top foundation drainage installers and replacers in New Haven, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Vincent knows the cement business. I learned a lot from him. He replaced old cement floor and driveway. He works hard for his customers even weekends when circumstances dictate. I plan to hire him again to install patio stone when I choose the material and design."

"Budget Dry met my expectations in every way possible! (For the record, I am NOT in any way associated with the business or anyone who works there--this is a real testimonial). I was so pleased with their whole process, the price and the installation that I called their management to rave about how pleased I was. They installed a basement drainage system in an old leaky basement and a dirt floor crawl space encapsulation system where mold had grown. Our home was built in 1959. After several major rainstorms and four winter/spring months of time passing, all is perfectly dry and the obnoxious smell is gone!! The people on the job were skilled, considerate and did whatever it took to do it right. We were even visited by home office management and the salesperson during the job to be sure all was going well. I never take the time to write reviews, but Budget Dry deserves one from me--an extremely satisfied customer!! Folks, you can't go wrong by choosing them to fix your basement problems. Don't hesitate to call them and believe what they tell you needs to be done. They will be right all the way. Bill"

"Did an excellent job of stripping and replacing roof. All was done in one day and the clean up was excellent. They even vacuumed the decks. Thanks"

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"Excellent work by Juggs on installing a new concrete carport pad, concrete front walk, replacing my crumbling front steps, and resurfacing my existing asphalt driveway. The owner was there every step of the way. He was there all during the work and stayed in communication with me. He listened to my questions and concerns and gave great advice. I have a better finished product with his suggestions than I would have chosen on my own. Really great work and I'll be happy to hire them again when I start my next big home improvement project."

"Glen was awesome and came later in the day because I was a bit panicked about getting water in my basement after the sump pump died. Traveled a long way and I am grateful. Very professional and helpful! Would definitely recommend to friends!"

"These guys are the greatest! They saved us a lot of money! We had a dumpster before the bullbag and for 3 tons of material and a week rental of the dumpster it cost us $486! We own the bullbag now, had a full bag - 3.5 tons - picked up and it was only $229! We didn't have any rental charges, excess weight fees, or anything! These guys did everything they said they would! OMG! Everyone should use these guys!!!!! Also, I got the bullbag back! I never have to buy another one and its ready to use whenever I feel like doing a clean out or renovation."

"The work went quickly and professionally.  The crew was careful to
protect our environment and to keep us notified of what they were doing
and when to expect noise, etc.  This was especially important as we have
 three older dogs and we were able to schedule their water theraphy for
the noisiest day. There was an additional problem discovered with
plumbing into the basement.  A pipe from the street to the water meter
had to be replaced by another contractor.  The Basement Guys were unable
to waterproof that spot until after the repair was completed.  They
returned promptly and completed the work, also double checking for any
chips or gaps that had arisen in the foam insulation and fixing them 
and touching up the waterproofing epoxy where the termite company had
drilled holes in the basement wall.  We were extremely pleased with
their service. They are phenomenal!We highly recommend Dry-X Waterprofing.
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"They installed 125 feet of drain system and two sump pumps. We highly recommend them due to their fair pricing compared to other companies we considered. They also kept the project area very clean and organized throughout the entire process."