Get matched with top water heater installers and replacers in New Kent, VA

"As always, Short Pump Heating & Air continues to excel at customer service. The technician, Scott, showed up right on time (which is typical for SPH&A), extremely courteous (also typical), and did a timely but thorough job of the system checkup. This may be my favorite local business in the Richmond area; I feel I get a tremendous amount of value for the products and services they provide. When we needed our downstairs unit replaced two years ago, I went to great lengths to find the best possible value. During my research, I kept seeing comments about how great Short Pump Heating & Air was, and I have to say, it's all true. When they installed the downstairs unit, I was extremely impressed by the professionalism of the entire team, from the office staff to the technicians to the owner. In fact, I was so impressed that I had them replace the upstairs unit a year later, and didn't think twice about whom to call. As a homeowner, it gives me great peace of mind to have such a reliable organization as SPH&A for something as important as our heating and cooling system. This most recent service may have been a routine maintenance check, but it's great to know they still commit themselves to service excellence for their customers. A+ to Scott and the entire SPH&A team."

"The plumber responded right away and kept me apprised of his arrival well within the time window they gave me. The plumber was cordial and knowledgeable. He also had resources to contact if there was a special condition with our hot water pipes fed by gas heat. He was very observant and checked the pipes for frozen areas. He was able to create warmth needed to make the hot water flow again. The whole process was smooth and efficient. We are dripping all the hot water faucets also now, not just the cold faucets. Thank you, White's Plumbing and Repair, for helping us in this long frozen period we are experiencing."

Virginia License Master Plumber. 40 Years experience in residential, commercial, and industrial plumbing/pipefitting.\n

"Mike was so responsive and came right away in replacing my water heater. He took the time to explain to me what was needed to replace the unit. Mike and Patrick did an excellent job with the new install. I will definitely recommend their services."

"Rich came out to replace our sludge-filled, overheating, failing old water heater. It was a difficult situation and he took the time and had the patience to do the job right. The fee was under the national average, reasonable. The water heater is located in a closet off the master bath and at first it would not drain. Rich knew just what to do. Took his time to get old one out and did not mess up our house. Cleaned up behind himself and left us with a larger water heater (as requested) and worked out how to fit it into our small location. Replaced all the plumbing to the water heater and now we have a better made, self-cleaning, more efficient electric water heater to provide us with lots of clean hot water."

"It went well.  Fair price, good quality Bryant units.   They did encounter some unforeseen obstacles when replacing the HVAC units, related to poor past contractor work before I bought this house, but they responded appropriately, made things right.  ....Every job has the potential to be more or less challenging for a variety of reasons.  I like that they respond and tried to work with me.  For this reason, I can confidently say to other members that you should use them because if anything unexpected pops up, they will rise to the occasion.
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"Simply put, Scott does electrical amazing work. Not only was he fast, his work was precise and cleanly executed. Showed exceptional electrical knowledge (as expected) and was very thorough in pricing, in the work. Saved me quite a bit of money for DIY suggestions too. Even went as far to replace a broken switch during a Bathroom lighting install! My wife and I plan on hiring again no questions asked."

"They came in, said "we can replace the hose, but if the bolt is rusted and goes, you'll need to replace the water heater. " They got the bolt off and saved us a lot of money."

"I had a water leak from the hot water heater and everyone was super helpful and nice! Chris was the first one I met and I had ALOT of questions but he made sure to help answer them and if he couldn't Joey did! Everyone from Joey, Will, Diego, Daniel and Chris stayed on top of making sure I had what I needed to fix everything. These guys did an amazing job getting my house back to living condition and even while I was in hotel they checked in and gave me plenty of updates on my house! I am very grateful for their help! I will definitely use them again if I ever need anything and consider them like friends!"

"The project was completed above my expectations. I was very satisfied with the quality of service,professionalism and the willingness of the workers to explain the details of the project. I would recommend the company to my family or friends."