Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in New-middletown, IN

"The contractor was very easy to work with.  They were very responsive when we had follow-up questions.  Some contractors don't take the time to help after the job is complete, they DO NOT forget their customers. 



We had a tight schedule do to furniture being delivered and they worked around it.  I would definitely recommend them to anyone needing waterproofing done in a basement.
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KCS is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"The service was good. They have a lot of services, you name it and they have it. I would use them again. In fact, we were going to have another project and would contact them to do the foundation."

"We thought that we had foundation problems causing leaks showing on our sheetrock in the basement. When TFS arrived to access the problem they were unable to find the problem without tearing out the sheetrock.. we decided to address faulty downspouts first in case that was the cause of the problem. TFS did a very good job with this project."

"I had some concerns after the work was finished, and when I attempted to contact a representative from this company, I had to leave several messages before I got a call back -- and that only came after I threatened to take legal action. I have had additional foundation issues since then, but I have done business with another company. I would not work with AccuLevel again simply because it appears that after they have your money, you do not matter. The company I engaged after AccuLevel could teach these guys a thing or three abut customer service."

AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Alabama, Georgia, Kentucky, Florida, and Tennessee. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.

"I have had so many contractors in my lifetime and this company absolutely blew me away with just everything. Customer service was better than even I could have imagined. Best work Ive seen yet. Im having them do a complete basement remodel this spring and Id refer to anyone!"

"The gentlemen were kind, courteous and respectful. As I mention above, my slab was 8ft by 16 ft. Along one 16ft edge, the slab had dropped by about 4 inches. I don't know when it was installed, but I would guess it was part of the original construction (1954), and was enclosed probably in the 70s. The gentlemen arrived with 1 2ft bubble level and 2 digital levels which were perhaps 1ft in length. From there, they proceeded to place their 2 ft level so that its end touched the 16ft edge, the opposite end parallel to the 8ft dimension. They raised the level so the buble was centered and marked the adjacent brick wall about 1 inch up from its base. Did I mention the slab is 8 ft wide in the parallel dimension to their level? Did I mention the slab had dropped about 4 inches along that 16ft edge? I suggested they use my 4 ft level instead, which they really didn't, relying in their 2dt and 1ft levels instead. They raised the dropped edge about 2 inched, and the whole slab about one inch, resulting in the edge which was down 4 inches, being down only 3 inches now. At this point, cracks began to precipitate in the slab, so they suggested we stop, which I agreed. Then they suggested my 4ft level was inaccurate, and that their 2ft level was more accurate, reporting the slab only slightly out of level. At that point, I stacked their level on top of mine, and demonstrated that their level centered the bubble before mine did, but when my bubble was centered, so was theirs; their level was inaccurate with respect to mine! In the end I was told that, once the foam was fully cured, I could get a subsequent leveling. Unfortunately, they had no more open appointments until March. Meanwhile, that slab was under my laundry room, which I removed, temporarily supporting the roof with beams on the surrounding ground, and engineered joists. Since I'd rather wash my clothes at home than wait til March, I decided to level the build a floor over the slab instead, as the foundation for the new laundry room structure (enclosing the plumbing for the laundry room might also prove useful when the outside temperature falls below freezing soon). To be fair, when the job was quoted, I asked about the ability to lift the entire structure, and was assured that wouldn't be a problem, so the guy who quoted the job did not know I would tear the structure down. However, he surely knew there was a chance the slab would crack, and that if it did, they would not be able to address the remainder of the leveling until March. My general review is this: * Admit to the problems which could occur up front so that the consumer can make a wise choice, rather than selling the job with promises of making the slab level. I have no doubt that, give the time, they could make it level. But starting the job in October, and finishing it in March is not acceptable. * Have proper equipment and train your people to use it. Showing up with a 2ft bubble level and 1 ft digital levels, then not understanding that the lift indicated by a 2ft level, when brought to level, is only 1/4th the lift needed for an 8ft span is rank naivete on levels and similar triangles. Not knowing that the pinch of the vile, (or likely the curve, in the vile is offset to one edge, as their 2fter was) determines the accuracy of the level was just the final blow for my assessment of their competence. The fact that I wound up doing exactly what I was trying to avoid; build a wooden platform which was level on top of the sloped slab, makes it seem like a complete waste of $1700 to have them come to my house. I only hope that the result of the foam pumping is that any voids under the slab were filled, and that it now has a foundation under it which will not erode further. I am certain they do fine work, and the price I paid was in line with what i was expecting. The workmanship and apparent level of competence, however, was disappointing."

"We constantly had water leakage into our basement for years. They were able to send out a professional to answer my questions, and after I decided to go with their service, sent out a team to install my Everdry system. It was an overall great experience. Our basement has been completely dry ever since. I highly recommend Everdry Waterproofing of Columbus."