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"I hired GPS Pools to remodel my pool, add a pool heater and provide the monthly maintenance. Now that I have experienced all of their services, here is my honest opinion. The Remodel - The pebble tech looks amazing! It sparkles and really looks fantastic. The placement of the mosaics isn't the greatest. Unfortunately they were moved from where I originally wanted and it could have been done better. The Tile work - Absolutely horrific job. The grout was poorly placed, left on the tile. From a far, you don't notice it, but up close, it's terrible. The tile itself isn't level. There is literally waves in the tile. Again, if you're looking at the pool from a far, you can't see it. But if it's your pool and you paid over $20,000, you do. The Heater - This thing rocks! Fantastic product The Maintenance - This was terrible right out the gate. After having the pool remodeled a large calcium build up was extremely visible. If your job is to clean the pool, you should have to be told to treat it. The cleaning, in general was half a%4. The last maintenance they provided, the cleaner actually left the break open and the pump off, so the pool didn't run for 2 days. Had I not walked outside, I wouldn't have noticed until the weekend. He even installed the cover of the filter backwards. I called the office to get this fixed and was told after a week that the cleaner wasn't told to fix the filter because "they didn't feel it was a big deal" For me, my 1 and 3 year old swim in this pool. If you can't get the basics right, I can't put my trust in you to do the rest. In closing, I chose GPS because they did the work and maintained the pool, so I thought. But the truth is they hire contractors and are at the mercy of their skill set. I actually paid them more than the majority of the bids I received, to have one company do everything. My thought process was, if there was issues, I only had one company to deal with. If I had it to do all over again, I would have chosen an actual company that does their own remodeling, hired a professional cleaning service and used GPS for the occasional chemical needs when they arise."