Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in New Salisbury, IN

"The contractor was very easy to work with.  They were very responsive when we had follow-up questions.  Some contractors don't take the time to help after the job is complete, they DO NOT forget their customers. 



We had a tight schedule do to furniture being delivered and they worked around it.  I would definitely recommend them to anyone needing waterproofing done in a basement.
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KCS is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

"I've read reviews from other people, and it's interesting how people can have different experiences. I had a 26X65 concrete slab put in, and culvert put in along with some grading done. Kevin came when he said he would and did what he said he would do. I guess my experience overall was one that hit a lot of different angles. The work done was great, but there were some misunderstandings that was of no fault of Kevin's, but I made them his. One of which was no fault of mine, either, but the company led me down the wrong path painting the picture that what Kevin was supposed to do didn't. As I was out of town, I called him up and voiced my displeasure. He responded very professionally and explained the situation to make me understand that he did do what was asked of him. A couple other times, a text went awry and something else that I have since forgotten. But each time he handled himself professionally and had no attitude despite being falsely accused. I'm sorry to hear of other people's situation, but I can only speak for myself and what I experienced. The other thing that impressed me was Kevin was willing to haul his equipment, and did, from a few hours away to regrade an area that this company said they couldn't get across, which was the companies miscommunication. The other thing is response time. There was one time it took a while for him to respond, but living in a rural area, and given that if you're in the middle of a job, I can't expect someone to always be available. One time we even lost connection due to how things are. Just something to keep in mind if you live in an area with ONE bar : /"

"Jordan and DK were professional and courteous. Excellent work done by them on my garage."

"Extremely timely and very professional. Walked me through every step and kept me updated every step of the way. The crew that did the work for me were simply outstanding and I would recommend this company and their team for any foundation or craw space repair!"

"I had some concerns after the work was finished, and when I attempted to contact a representative from this company, I had to leave several messages before I got a call back -- and that only came after I threatened to take legal action. I have had additional foundation issues since then, but I have done business with another company. I would not work with AccuLevel again simply because it appears that after they have your money, you do not matter. The company I engaged after AccuLevel could teach these guys a thing or three abut customer service."

"I have had so many contractors in my lifetime and this company absolutely blew me away with just everything. Customer service was better than even I could have imagined. Best work Ive seen yet. Im having them do a complete basement remodel this spring and Id refer to anyone!"

"We constantly had water leakage into our basement for years. They were able to send out a professional to answer my questions, and after I decided to go with their service, sent out a team to install my Everdry system. It was an overall great experience. Our basement has been completely dry ever since. I highly recommend Everdry Waterproofing of Columbus."

"Advanced Restoration and Waterproofing was very kind to me when I was looking for information about a potential water issue with a house I was interested in purchasing. Several other companies either did not return my call or told me that they would no t help me unless I had a signed purchase contract. Marty, on the other hand, returned my phone call promptly and was very patient in answering my questions. He even went above and beyond by looking at some pictures I sent him and giving me advice. When I find the right house, I will definitely hire this company to inspect the basement and make any necessary repairs."