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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"We had a great experience with Kitchen Saver. Taylor, our salesman, was patient and took all the time necessary to answer our questions. Bernie visited our house twice to secure all the measurements needed, so that he could place the order for our handmade cabinets. And last, but not least, Nathan Reichert, our installer. Wow! He was incredibly meticulous with installing our new cabinets. The quality of both the cabinets and drawers are superb. Thank you Nathan for everything you’ve done for our kitchen. We absolutely love it."

"Fabulous! We needed our water conditioner serviced and other company wouldn't touch it because they didn't install it and just wanted to sell us a new one. Rebecca scheduled us for the following day! Steve Venditti was great, has 20 years of experience and knew what he was doing. He spoke with the manufacturer and they decided what needed to be done. He had the parts on his truck and 4 hours later the job was done. $500 included parts and labor and service call. Very fair price and excellent service. Totally professional. Highly recommend."

"Never heard from them"

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"Over estimate, wanted to replace entire fixture, wall and faucet for 1500 dollar fee, all that was needed was the ball valve replacement that ended up costing a total of 50 dollars that a friend knew how to do."

"We recently needed our Bosch Dishwasher to undergo some serious repair work. Bad hoses, some new parts for the pump and it all had to be done with it removed from its little cubby hole under the kitchen counter. Replacing the 4-year-old dishwasher was not a financial option. This, low decibel, (40) model, sells in the vicinity of too much. $1400 plus. It is extremely quiet, very efficient, and appreciated, considering our family TV viewing area is basically in the same room, the Family Room being open to the Kitchen Area. I contacted three appliance services. Only one responded. Russel’s Appliance Service. In this case the “right” one. We set up an appointment, he was right on time. The estimate for repair, parts replacement and labor was exceptionally reasonable and well within the scope of practical. That was after nearly three labor hours to remove the unit. With a tremendous amount of efficiency, cautious and careful manipulation, and a couple of bushels of patience he was able to get the dishwasher out. The cabinet installers did not correctly attach it to the cabinets, and it was installed by the previous owners before the hardwood flooring was installed in the kitchen. Meaning it sat on the subfloor. Which made it quite a task to remove. Parts had to be ordered and two trips later Mr. Russell, again delving into those patience bushels, was able to make the necessary repairs and re-installed the dishwasher into its cubby hole…correctly. If you need service or repair work, dishwasher in our case, we would not hesitate to contact it needed for stove or refrigerator, you need to call Russel Appliance Service."

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."

"Omar is very professional, respectful and easy to work with. He takes pride in his work and is very reliable. He communiicates and does his best to meet your needs. In the beginning we told him that we wanted to remodel our bathroom and laundry room in time for a big party that we had comming up. Not only did he make it happen, but he did a pretty d*** good job! Our party guests loved the new bathroom so much, one of them even took a shower in it! Lol. I will definily use Omar again for future projects!"

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"