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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.   <br /> <br /> We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.   <br /> <br /> To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves. <br /> <br /> Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.   <br /> <br />"

"RIBA construction was recommended by one of my neighbors. I initially started with them by replacing my old cedar shake roof with new architectural asphalt shingle (32 squares) with three new skylights. From the very start, the sales and contract process with Ryan was open and honest. They genuinely wanted to get the right roof solution versus just making another sale. The communication through the process from the back-office with Jerry and Yolanda was also superb. The roof and skylights were ultimately installed and the RIBA Construction diligently followed through until all work was completed. As a result of this great experience, shortly thereafter I selected RIBA Construction to complete a number of other projects (all completed concurrently with diligent coordination): - Windows and Sliding Doors --> replaced forty (40) old wood windows with new vinyl casement windows - Siding --> replaced (20 squares) of engineered wood with new vinyl siding - Capping --> All windows, doors, and trim capped with aluminum and vinyl soffit vents - Gutters --> installed 300+ feet of new gutters and downspouts While no project goes perfectly, everyone at RIBA Construction really cares about doing the right thing and made everything the way it should be without hesitation. In the end, the exterior of my home has been completely renovated and I now have a virtually maintenance-free exterior. I'm very happy with the appearance and functionality as well as the value of all services. If you are looking for a company you can trust to provide an honest assessment, strong communication, and skilled installers, RIBA Construction is a great option. I highly recommend and will certainly hire them again for future projects."

"Ran into a couple of PHR guys at a "home show". We have had an estimate from a few years back but other projects and covid got in the way. PHR sent out their sales rep, Matt, and he gave us a review of services and estimated the cost. Whole home reside, new soffits, new facsia, new gutters (upgraded to 5 inch). After almost 30 years...the siding was looking sad. Also, the way our house was built, you could hear neighbors dropping change in their driveway. The rep showed us the foam backed siding and we went with the 6 inch flat to change the look of our 4 inch home depot builder grade siding. CJ contacted us and came out with the final measurements. Re-calculated the estimate and came up with a $500 savings for us. cool. Two weeks later Gustavo showed up with his crew and started work taking off siding, putting up a moisture barrier and residing the house. I pointed out a couple of cables that I needed saved if possible and the old UHF antenna that could be removed. The crew worked from 7am to 6:30PM and spent another half hour cleaning up around the house. They did this 3 days straight and finished the siding, soffits and fascia by 6pm on the 3rd day. Everything looked AWESOME!!! A major upgrade for the house. The next day the gutter crew showed up and put seamless gutters up in a few hours and even added another downspout where the builder cheaped out and put only 1 down spout in the back of the house. The entire project took 4 days and the crews cleaned up everyday at the end of the day. We could not be happier with the results. We have gotten quite few positive comments from the neighbors. it looks like a brand new house! (on the outside at least :-) ) Some notes: Communication was constant, consistent throughout the process. Pricing, when you see the quality of the product they are putting up compared to the cheap builder grade they are taking off....you realize you get what you pay for. Sound! OMG! My house is quiet now!!!! I cannot hear every little thing that happens on the street or behind us. It is transformative!!! Professional....the crews were all business and worked all day. The trim work is very detailed and tight. They brought things to my attention that I had forgotten about , speakers in the soffits (forgot about them...but they are hooked back up now :-), ethernet cabling I ran to the second floor (wireless was not a thing in the 90's). Sales process: You will see a lot of negative comments about their sales motion, it is what it is. If you are just kicking tires with no intent to buy....it will be frustrating for you. But, if you are seriously looking to have work done, you appreciated the detail and time they take explaining the entire process. Financing: We qualified for a HUGE chunk of financing, in the end, we paid for the job upon completion and walk through. The interest rate was higher than I liked but if needed it was there. When we informed PHR we would be cutting a check, they canceled the financing immediately. No questions asked. I cannot say enough good things about our experience. I will admit, I was worried about how the project would go after reading some of these reviews and I am pleased it went very well. I would recommend PHR in heart beat."

"Our review is based on the purchase (part 1) for replacing siding for both side of our home. Jacob L. was very professional, on time, and honest. He knows what he is selling. We learned a lot about our home during his presentation. Before we bought our home we paid for a professional home inspection. We thought our house inspector was very good but he did miss something---the siding on the sides of our home was installed extremely bad. Jacob pointed out so much that we just didn't know and should have be caught during our home inpection. Thanks Jacob!!"

"So please that I went with JW. The side entry porch had rotted wood throughout and the steps were sagging. Also, exterior house paint had been removed years ago but prior owners did not address one side of house, probably cause it was hidden behind crepe myrtles. Crepe myrtles are now gone and that wall is very visible on the street. Also there were some little jobs needed around the house such as replacing rotted boards above the garage. Got a quote from JW in late April and scheduled the work for the week of July 21 for 6-7 days of work. Two workers showed up promptly on the 21st and did a great job. Very pleased with the JW crew as they kept me posted on the progress throughout the job which was completed in six days. Wish I could post before and after pictures as it looks fantastic"

"We had a good experience. Exterior Medics was referred to us by an interior carpenter that we’ve used several times. Although it took awhile for our work to begin we were kept informed by Ben and Steve of approximate start dates and any delays because of weather or materials. The work was done to our expectations, carefully supervised by Steve, and the workers kept the area clean when not working."

"Everyone we worked with - from the sales group to the job crew - were friendly, courteous and helpful. We had new siding, shutters and a front door installed on our house. The project was expertly completed in a timely fashion and we couldn’t be more pleased with the outcome! Thank you Roofing Pups for a job well done!!"

"I got my windows from them and the price was high but the process was painless, I figured why not I'll get gutters from them too. Sales guy came out and have me a quote, said the tentative install date was in a week but I'd get a call to confirm the day before. Well, I didn't. I called the company the day after, left a voicemail with the head of gutter installs (found out later that guy had left but no one updated the number). Call my sales rep. He says he'll figure it out and call me back. He does not. This was Friday so I give it the weekend, call back Tuesday and leave another voicemail. No luck. Thursday I call and get through to someone who says they are taking over for the guy whose phone I've been calling, promises to schedule the install next week and he'll call me back the next day with details. Big surprise, he does not. The next week I wait until Thursday before getting fed up. This time my boyfriend calls and they say they'll schedule someone two weeks later. Horay. A date. Well, guess what? That's today. I take off work. No workmen. 2pm I get a call from someone saying they are calling about my address for the install next week. Are you kidding me? They do not have their collective act together, cannot stick to a date, and are seemingly incapable of calling you back when you actually want them to. This is awful. At this point I have no faith I will get my gutters or just get jerked around another couple of weeks and told it'll be another month before someone can do the install. Rating a D because they did do well with the windows. So it seems they are very hit or miss and their different departments are run very inconsistently from what I can see. The crew did arrive and were very friendly and responsive. There was some unexpected damage but they were able to fix it and complete the install quickly. I'm happy with the professionalism of the install team. Additionally, the company did contact me and said they were reviewing their communication strategy to make sure this sort of thing doesn't happen again. The person on the phone was very apologetic. I'm still not sure if I'll return as a customer but it seems like they are sincerely trying to fix the communication problem."

"- My wife and I are extremely pleased with the outstanding work performed by Liberty Home Remodeling on our recent roof replacement. Their team demonstrated exceptional professionalism, attention to detail, and craftsmanship throughout the entire project. The materials used were of high quality, and the installation was flawless, leaving our home better protected and visually appealing. Cleanup was thorough, and the project was completed on time and within budget. - We highly recommend their services to anyone in need of roofing work and would gladly hire them again in the future. - Thank you for a job well done! Jason"

"they worked with me to find the size panels I most wanted at reasonable cost and installers were true pros. Price was the best I could find after meeting with several siding companies. Siding looks picture perfect!"