Get matched with top water heater installers and replacers in Nixa, MO

"Arrived on time, completed work as quoted, I added additional work while Aaron was on site to clean up home builder hot water tank and furnance installation errors, His was very fair with both the additional labor and parts. I have already referred him to my neighbors."

"Reed's was very prompt with their service and I am very pleased with the results. The trench at the deepest point was nearly 10 feet deep. When they filled the trench the result was very rocky and not smooth at all. The backhoe driver said to give it a couple of weeks to settle and then request they come back out to compact and smooth the area plus reinstall my clothesline pole that had to be removed to install the line. I requested yesterday afternoon for them to come out and finalize the job. They were here at 8:30 this morning. The site looks great, my clothesline pole is installed. In addition, Reed's hauled off a brush pile from my yard without my asking."

"DId a good job initially and then came back quickly when we had a minor problem with one installation. Fixed the problem quickly at no charge."

"Thank you, Jacob and Chris! They did an excellent job resolving the ongoing issue with our kitchen drain. They took the time to identify the problem. We needed to have the line replaced due to a build-up. Once they explained the issue and we gave the OK, they promptly fixed it. Thanks again, Jacob and Chris!"

"Christopher McDowell Jr. is easy to talk to, has great communications skills. He is very clean and quick and does great quality work!"

At Benjamin Franklin Plumbing of Springfield, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home's Plumbing running smoothly. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed. Whether you need yearly maintenance, replacement, or emergency service give us a call or book online 24/7. We service Springfield, Nixa, Ozark, Republic, Rogersville, Willard, Walnut Grove, Fair Grove, Ash Grove, Billings, Clever, Sparta, Highlandville, Strafford, Battlefield, Turners, and Brookline

"Overall, the experience was positive. The techs quickly and efficiently located and resolved my issue (the pool pump timer was bad, and the voltage output was non existent to the pump). I asked, however, for a price prior to performing the work and was not given one. I went inside to grab my husband and when I got back out(less than 5 minutes later) the work was done and they were discussing pricing amongst themselves so it appears there was some grey area on pricing. Overall, they were friendly, fixed the problem, and were much appreciated- but pricing transparency should be worked on."

I’m a young outgoing individual, I’ve had a full time job since I was 14 trying every trade you can think of I have several years of plumbing under my belt, I’m a skilled framer, I’ve done electric for several years and even done mechanical work, I found a love and passion for handyman work and decided I was ready to take the leap on my own! If you need anything done no job is to big or small don’t be afraid to reach out I’d love to come check it out for you!!

"Mixed results as seen in the three phases; 1 initial technical evaluation; from the service technician; VERY GOOD; punctual, professional and very informative; thorough inspection and testing to identify failed component (blower fan motor) and condition of others; rust and corrosion of internal drip plate, blocked condensate tubing and nonoperative condensate pump motor, degraded circuit board condition. 2 purchase options; fair, due to late show and no call for over 45-60 min. No apology for late arrival from "owner" who seemed annoyed to have to sub for employee out due to illness. (initial impression=customer service was less than expected, especially given that he was not just any employee). Perhaps my being a current customer (AC purchased last year) suggested to him no need to invite my business. He did give thorough explanation of options and comparison of available models and numerous available add-ons and respective costs. Spent adequate time and left sufficient information for review afterwards in making my decision. Inspection of recent AC unit purchased from same company resulted in suggestion that outside power source connection should have been replaced at time of AC install. Later the owner reneged on this. Perhaps not buying the top of the light highest efficiency furnace had something to do with his change of heart! 3. install; fair to poor. Arrived slightly later than expected (< 60 min) Informed me of 1/2 day install time or less. Worked 9 - 5 without lunch break (despite my suggestion that the do take meal break)) Leader continuously gave newer employee a very hard time with rude remarks and limited verbal of physical assistance as the new guy struggled to make progress. Very poor communication skills. New employee was apologetic and courteous with good communication skills but poor data base due to lack of experience. Workers required full payment and my signature to document my understanding and agreement of the multipoint checklist reportedly done upon completion of installation. They refused to give me a copy for my records. Only stated that the furnace was tested and was ready to use. They asked if I was satisfied and "How did the new furnace look?" I declined to comment. Clean up was good not excellent. End product was fair with unnecessary obstructing location of gas access pipe that represented hazard to impact leg/hip as entering storage area. Relocated filter access from poor original location to better location but makeshift access panel is difficult to manage; ( screw fall out each time filters changed and panel slides poorly.) Prior to furnace use, the next morning, a Saturday, my wife and I inspected the new installation and detected a strong gas odor. The utility company was called and as instructed we left the house until their arrival < 60 min. HAND LOOSE COUPLING from main gas line to furnace were easily determined to be the source of large gas leakage. Utility workers promptly reviewed the reused pipe materials used and made a proper connection and retested to confirm no leakage. This dangerous situation could have been catastrophic had we turned on the furnace to run and heat the house. No apology was made for this grossly negligent gas line connection. I have since notified the company of this poor workmanship and the danger it represented should not need explanation. I have not heard from the owner, as at least an apology from him would be in order. Overall rating is higher than expected as the quality of the new equipment was good by nature. Negligence to safely and adequately connect the furnace to the main gas line deserves an F rating. Customer service was fair at best. In the past all the service calls and the technicians have been good to excellent in every category of ratings. This includes the last visit which I requested that someone knowledgable and with good people skills , come out and RECHECK the final installation status for proper completion and safety. PS I have recently learned of replacement of employees with substandard performance. Hopefully, my next service call will be up to standard. ( New furnace installation provides one year of 2 "free" maintenance service calls: at beginning of summer and winter seasons.)"

"Did an excellent job for us. Very personalble and reasonable pricing"