
Serving Nixa, MO and surrounding areas
Approved
In business since 1972
Free estimates
Emergency services offered
"They arrived on time, and immediately set to work in the cold mid November rain ripping the old plumbing from under the house. I felt badly and constructed a tarp lien to against the house to protect them and crawl space acess from rain and water pooling in the crawl space. The next day it continued to rain. I really thought they would postpone the work until the rain abated, but They worked as scheducled. I do have considerable plumbing experience but due to health problems could not do this job for my 80 year old aunt. I crawled under the house to inspect their work. It was all top notch. Lines were all pitched properly, suspended properly, and installed to code. The above the floor rough in was very well secured and properly placed, which makes fixture maintenance and replacement easy and fast. The water line sizing and take offs were again all done to code to insure good flow and pressure. Every one that worked on the project from Reeds were fast and accurate with their appointed parts of the job. They used the new Freeze proof Pex water lines and had all the fast new tooling to install PEX which sped up the completion of the job considerably. Howard was the lead Master Plumber on the job and noted a floor joist that had been cut by a previous plumbing service and never repaired. I purchased floor joist material and Howard repaired the damage for a very small additional fee. Howard also discovered a huge leak in a rusted out HVAC plenum that distribute heat and cooling throughout the home.
I called the HVAC company that installed a new system 5 months earlier, but they were unable to look at it until the next week. When the furnace was removed, the plenum sits below it and the HVAC dealer workmen would have had clear view of the rusted out plenum, and could have reported the defect to the home owner and repaired it for extra revenue and done so much less expensively while the furnace was removed. From my perspective gross negligence by the installing HVAC dealer. To make matters worse temps were dropping well below average increasing risk to Freeze damage to the home, due to lack of proper heat distribution. Harold from Reeds called an associate with another HVAC company and they took care of the problem promptly.
So, once again Harold with Reeds went the extra mile for me, because I believe Harold genuinely cares about people and works hard to create a win win relationship on every job he does. Reeds cleaned everything up and checked back to confirm satisfaction with the job. I higly reccomend Reeds Plumbing for Quality work, reasonable price, and a genuine disire to help out an 80 year old woman recovering from a broken hip. I just do not see much compassion today in my business dealings, but this was a rare pleasure to do business with Reed's I highly reccomend them, and would use them again without hesitation.
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