Get matched with top garage door installers and replacers in Norfolk, VA

"They have good mechanics that did the removal and replacement of the existing garage door opener."

"When we began our garage project, we knew that our existing doors needed work. We just happened to see a Wallen truck in our neighborhood, and called the number on the side of the truck. Within minutes, Julie scheduled Anthony to circle back to meet with us. Anthony explained in detail the pros and cons of many different options, and ultimately we determined our best option was to replace instead of repairing the existing doors. We really underestimated the amount of time it takes to plan and design doors that would fit the architecture of our home, and Julie provided ALL details that helped us make the decision on doors that would not only be aesthetically pleasing, but also the most energy efficient doors that would fit into our budget. Julie took the time to do many renderings of what the doors would look like on our house, also providing a 'Wallen's Choice', based on our needs and design decisions at no cost to us. Julie also indicated that there was no pressure to go with any of these and would strive to work with us, if we determined that Wallen was our company of choice. It was obvious that Wallen would be our company of choice, as they are very competitive with pricing and value. Once we made our decision (we chose Wallen's choice!), Julie provided all of the details of the installation, our decisions, warranty information, leaving nothing out. While we decided the traditional 'half down, half due at project completion', Wallen also has payment options that were offered. It took approximately three weeks for our doors to be made and once they were ready and QA'ed by Wallen, there was about a week lead time for the installation to be completed. Julie and Kim did an excellent job of communicating any pre-requisites that we needed to complete before the installation was to be completed. Additionally, a pre-installation checklist was emailed for us to work off of, and the office team was always there to answer any of our questions. We were provided an email communication indicating the date/day and time window of when the installation team would be onsite. Wesley and the installation team arrived exactly when they said they would -- between 0800 and 1200. Once onsite, the team reviewed everything that was to be completed, and actually asked us if we had questions. I think this is one of the few times that I've ever had an installer take the time to do a thorough walk-thru! The install team was very courteous and professional, and went above and beyond our expectations. They completed the removal of the old doors, being cautious not to scratch or scrape any of our newly painted walls, and again, explained where they were in the install process when asked. All of the team members knew their jobs and definitely worked as a team. We had one piece of new trim that had been damaged, which was promptly replaced and installed with no issues. When complete, Wesley explained maintenance recommendations, and had us 'test' the opening/closing of the doors, reviewing the completed project with us. Overall, from planning, design, ordering and installation, the Wallen Team (Wes, Julie, Anthony, Kim to name a few), exceeded our expectations, and I would highly recommend this awesome company. The best experience we've had with a service company!"

"I’m very happy with the service and installation. They are professional, fast and easy to deal with. Rob was amazing to deal with. His installation was thorough and complete. Couldn’t have been better."

"The installation of our new garage door went perfectly. The team worked efficiently, cleaned up after themselves, and made sure everything looked great. They even showed me how to use the remote properly."

"After two failed General Contractors I brought Rez Electric on-board to add a screened-in porch on the third level of my home. Rob and his Team immediately and showed me problems with the new build as well as the existing structure. Due to exceptionally poor workmanship on both the new and original structure, it took almost two years and a lot of money to complete the renovations. Rob and his Team were diligent, provided high-quality work and NEVER GAVE UP! At the end of the day, Rez Electric practically rebuilt our home including, but not necessarily limited to, framing, all new windows and doors (including sliders), all new siding (cement board), new front and rear porches and a new patio, new flat roof-top decks, new lighting, millwork, whole-home generator, dry-wall work and painting (interior & exterior) - plus an awesome screened in porch (the original project!). Rob also coordinate the addition of gutters, landscaping and fencing. He remained in constant contact, initiated and returned phone-calls, emails and texts. He always check to see if we were satisfied. Rob and his Team restored my faith in contractors."