Get matched with top tankless water heater repair pros in North-canton, CT

"Called the original installers from 12 years ago but they weren’t very responsive. Ray Page responded with same day service and worked with my schedule. They sent text alerts with picture of Scott. Scott has been to my house before to fix Kitchen faucet and garbage disposal. Very professional and nice. This time, he did the big job, replaced the water heater and cleaned up as well. Very reliable service."

"Total Mechanical Systems went the extra mile. In one week they fixed my water heater and the igniter on my furnace. They were prompt and did exactly what they said. Their service techs are knowledgeable, and when the tech who came to my house couldn't diagnose the problem, he called in a more seasoned tech. They both worked on it for some time but only charged me the $99 diagnostic fee. Well done!"

Local owner-operated business specializing in plumbing and heating. Owner has been in the plumbing field for 20 years. We pride ourselves in good communication, competitive pricing and professional service from start to finish.

"Very knowledgeable plumber. Willing to do beyond what is needed to accomplish task ( removal of water softening system) Very fair pricing."

"My home jet well pump was failing after 27 years, Joe the Plumbers crew came in and Demo'd the old unit along with several feet of old copper pipe along with associated fittings. The plastic fittings were really imbedded inside the galvanized pie treads requiring heat and a lot of prying and cutting to remove them. They diagnosed the pump failure die to a water log tank where the diaphram went bad. They recommended that I get the tank replaced to extend the life of the new pump which I will do next week. Both plumbers were very neat, organized and professional. The came with all the parts needed to perform this job. Highly recommend them to any homeowner or business. I was able to contact them on the first call, and set up an appointment for the next day which was when the repair was performed. I They have a fixed cost for jobs so you know ahead of time. They do have an $89 fee just to some out, but well worth it as they do excellent work! This is the second time i used them for an emergency repair and give them a 9 out of 10 which is excellent!"

"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"I rated them B for responsiveness because the first time I called I was told they would call back and they did not. As you would expect the price was too high. They ended up tightening a union of pipes and testing to see if it leaked. The first time it was tightened, it did leak and they went to replace the part. A second tech tightened it further, retested and it did not leak.Not sure why the first person didn't tighten further. So the question remains; is the problem solved. We will see when the heating season begins. The techs were young, personable and seemed knowledgeable and willing to answer all my questions. They spent over two hours here, some of it waiting to get the heating up for testing. Had a $50.00 coupon or the cost would have been over $400."

"Wesson Energy Inc. have been responsive about fixing anything that has broken. They've been pretty good about coming out, in that way. We like their service and reliability."

"Had my gas furnace and whole house air conditioning unit replaced. Took two full days. The installers were proficient and knew what they were doing (especially Rich Fee). They took the time to explain the work and the new system features including new digital thermostats. All in all, I was very pleased with the service and the price."

"Not the best, but I guess not the worst either.
They did the door blower test which revealed different air leaks in the house. They sealed around some of the doors in the home, installed some door sweeps, caulked around baseboard registers etc. However, the work was far from consistent and less than professional in quality.
There are 15 registers / returns in the home and we were told they would caulk around them all, they caulked around 7. 2 of which the caulking was so thin that it cracked before the next morning.
There are 3 sinks in the house where pipes were supposedly "foamed and insulated" on their report. There is no additional insulation visible anywhere that I can see.
We are entitle up to 40 CFL light bulbs in the home, however, even the 30 they said they changed were not completed.
For example:
-there are 2 nightstand lamps in the bedroom. One lamp received a CFL and the other wasn't touched.
-there is a hallway ceiling light that was supposed to be changed out with CFLs, but still has the same old bulbs.
-downstairs bathroom still has all three original bulbs
-two bedroom ceiling fans that take regular "A" type bulbs all have the same bulbs
I sent an email to the gentlemen who came out to the house asking if we could at least receive the extra bulbs. He did respond and said yes, but never got back in touch with me. After the general overall experience I did not bother chasing after them for a few more dollars worth of bulbs. However, the whole point is not the money, its the fact that these were all listed on the report and not completed accordingly.
They did recommend an insulation company to come in and give us a quote and also told us about different programs offered from the state which would allow us access to rebates for making home energy improvements. All in all, I guess it helped us to know where the air leaks were in the house, but the overall performance of the team was simply sub-par. They were nice, polite and somewhat informative but by no means "wowed" me.
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