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"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Chris, my tech, was very knowledgeable, respectful and professional. Unfortunately it took a little longer for him to procure the part......but he (Aire Serv) diligently, relentlessly tracked down the needed motor, and then Chris installed it as expeditiously as possible."

"Marco from M A C Tech did a fantastic job installing a full A/C system at my property. From start to finish, he was professional, licensed, and clearly knew what he was doing. His communication was excellent—he was always quick to respond and made the whole process stress-free. The installation was smooth, clean, and completed on time. I highly recommend M A C Tech if you're looking for reliable, high-quality HVAC work. Great service and a perfect job—thank you, Marco!"

Five Star Mechanical is a family-owned HVAC and plumbing company serving the Las Vegas area. Locally based, with over 20 years of industry experience. We offer 24/7 emergency service for AC repair, furnace repair, water heater service and complete plumbing repair. Google Guaranteed and licensed in Nevada & Utah. Military and veteran discounts honored. Every job backed by a parts and labor guarantee.

"Installation was flawless. The installer was courteous and friendly."

"Everyone I dealt with at Ambient-the office staff, my salesman Aaron, the installers-were polite, respectful, responsive and informative. It was a time-consuming job, but the installers were unobtrusive and respectful of my privacy. When they left- there was no garbage, waste or dirt left behind. They took all the time I needed to understand my new unit, how to run it, and how to maintain it. I am very happy with the quality and effeciency of my new heat pump."

"5 stars for Lee’s AC and plumbing! I took a chance in hiring them because of the brilliant presentation of their team sales person RICKY! He not only bent over backwards to convince me that his company was the best choice in providing and installing my new AC unit but continued in overwatch to make sure that the job went exactly as what was promised and that I was completely satisfied which I am. I also want to commend both Caesar and Zach S for their technical efforts in making sure that the project went without a hitch. Along with the AC portion of the project, I was impressed by the plumbing side of their company who fulfilled the membership portion of plumbing tasks which were promised within the free 1 year membership which was included in the cost of the AC project. Due to the diligence of Ricky and the rest of the team, I will surely remain a paid member for years to come after the free one year has lapsed. Thank you Ricky and please thank the rest of the team that made all of this possible! 🙏 Jeff Prince"

"Excellent Job installed a 3 Ton System on my home"

"Phone call like it was already a done deal since they are the one who installed units 12 years ago with former owner. Very pricy. Did not inspired me confidence."

"Amazing! When we decided to replace our 15 year old a/c and furnace we got multiple estimates. Johnny On The Spot was the most professional, thorough, and accommodating. They delivered on everything they promised and we couldn't be happier! Thank you to their entire team!"