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"Marco provided exceptional customer service to me throughout the entire project by providing great communication, patience, availability and knowledge. He prioritized my miserable situation of no AC during the hottest week in Las Vegas. Although he was on the other side of town when I initially contacted him, he wasted no time getting to my house so that he could quickly troubleshoot my AC issues. I like to ask a lot of questions and have the technical explanations spelled out to me & Marco was very professional, taking the time to explain to me in depth, exactly what the issues were and how to best resolve them. He made my wife and I feel comfortable that he knew what he was talking about. Over the years, my house has never really cooled or heated properly in all the rooms which has been extremely frustrating. My neighbor who has the same house as mine experiences the same issue. Marco determined that when the house was built, the air ducts were improperly installed due to lack of space in the attic at the coil side limiting airflow. He devised a solution to eliminate this issue by constructing an additional plenum so that the air ducts could be properly installed to provide the necessary air flow. I decided it was best to replace the entire AC/heating system seeing that it was the original system that came with my house 28 years ago and no longer worth repairing or efficient to today’s standards. It’s a split system; my condenser unit is outside and the coil and heating unit are located in my attic. Marco was able to quickly locate the proper AC/heating unit I desperately needed during a time when available resources were extremely limited. He and his team also made themselves available a day sooner than originally scheduled to quickly get the unit installed. They arrived early in the morning before the height of the days heat & were able to replace the old system within a matter of 6 hours without compromising any quality of the install. Marco and his team did a fantastic job from start to finish and the completed install was like a work of art; very clean especially with sealing up all the ducts in the attic and replacing all the parts outside from the condenser to the side of my house. I’m extremely happy with the install and the price which was lower than other quotes I received. I highly recommend Marco and his company and will be referring his services to my neighbors as needed. A+"

"Alexander of Pure Plumbing and air did a great job setting up our ice maker and installed a bidet. We are very happy with his expertise, friendliness and professionalism. Pure plumbing sent someone out the same day I called. Thank you Pure Plumbing. We highly recommend them for any of your needs."

"Chris, my tech, was very knowledgeable, respectful and professional. Unfortunately it took a little longer for him to procure the part......but he (Aire Serv) diligently, relentlessly tracked down the needed motor, and then Chris installed it as expeditiously as possible."

Five Star Mechanical is a family-owned HVAC and plumbing company serving the Las Vegas area. Locally based, with over 20 years of industry experience. We offer 24/7 emergency service for AC repair, furnace repair, water heater service and complete plumbing repair. Google Guaranteed and licensed in Nevada & Utah. Military and veteran discounts honored. Every job backed by a parts and labor guarantee.

"Everyone I dealt with at Ambient-the office staff, my salesman Aaron, the installers-were polite, respectful, responsive and informative. It was a time-consuming job, but the installers were unobtrusive and respectful of my privacy. When they left- there was no garbage, waste or dirt left behind. They took all the time I needed to understand my new unit, how to run it, and how to maintain it. I am very happy with the quality and effeciency of my new heat pump."

"Installation was flawless. The installer was courteous and friendly."

"My new A/C and heating system was installed. James and the crew were courteous, friendly and professional, and did a great job. Thank you!"

"This company was the third quote I received. It wasn’t about the quote it was about the overall service I received. I learned so much about the unit, what was going on with the old unit and answered any questions I had. I recommend them to everyone. Oh and my unit was installed within two days."

"The workers that installed the AC Units were very respectful and patient with me and answered all my questions.. There's was a problem with one Of the Units after a couple days ,,, I had an electrical short,, ( NOT GOOD) ... Technician had to come back to my home to do some repairs when I had company from out of town,,, very in convenient for me and my family & company .."

"Irwin was very courteous and knowledgeable He explained the repairs I need and time it would take to install."