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"This review will sound like I was paid to write it, and I was not. Promise! I am just that impressed. I am completely blown away! In a nervous, and frantic panic I called CR Plumbing to get some help. I have never had to call a plumber before. My drain was backed up and flooded my laundry room. It was a disaster. I called and spoke with Autumn, she automatically calmed me down. She was very quick getting all of my information, and getting an appointment set up. She had a way to calm a crazy, panicked, stressed mom out. Her customer service was outstanding as well. Autumn thank you for everything. Within a FEW hours Nick and Nathan were out to my home to fix this huge headache of a mess. I am not kidding, within not even 20 minutes they had it fixed and everything working great! We are a home with an immunocompromised kiddo, they offered to wear booties or take their shoes off, and wore masks. They didn't even have to ask me if I wanted them to wear the masks. As a family who is very worried about germs, they sure did make sure to make us feel comfortable and safe. They even went above and beyond to state they were not sick or experiencing any sickness symptoms. Like REALLY, that was amazing. Nick and Nathan made sure to answer all of my questions, and make sure everything was up and working. They even offered to ziptie my washer drain thing, and take out the towels to the trash that were wet. I did not let them but they offered. Where do you get this customer service? I surely have never had someone let alone a company have this amazing customer service. CR Plumbing, you guys have won my business and will be the only ones we will ever use! You guys are amazing, and I am so grateful I bumped into your company on google. You will forever be our favorite and go to. Autumn, Nick, and Nathan (You are the only ones I spoke with) You guys seriously have made such a huge difference in our lives, with your kindness, professionalism, quick service, and patience. I am sure the rest of the team is just as great. The world needs more people like you guys, and more companies that truly understand customer service like you guys do. Thank you again!"

"Very professional. "

"We spent 14K on two new AC units for our house in 2021. We had to get the technicians out almost every year and multiples a year because something is always wrong. Some technicians were not experienced enough to diagnose the problem and wasted hours at our house. They also made careless mistakes (not connecting the draining pipe back in the attack) in Aug 2025. We had to run very loud fans for 5 days just to dry the water leak from the attic to our ceiling. The same technician was sent out in Nov 2025 and made the same mistake again. Now our ceiling is leaking again. The customer service did not even acknowledge or apologize for what we are going through. I am now worried that repeated leak may have caused permanent damage to our house. I do not recommend this company."

"Alex fixed the burst pipe quickly and efficiently. Very personable repair man. Thanks."

"Although my pluming repair was neither major nor urgent, Brandon and Nathan were at my house within an hour . They were polite, efficient, and professional and finished the job promptly. When I need service again, I will call them."

"Kevin came out to assist us. He explained everything and was patience with my parents. Their company needs more help, that’s all I have to say. Plus it would had been better if they knew exactly what the issue was at the beginning. Overall the front yard is fixed. Satisfied."

"1-800-Plumber responded quickly. They scheduled appt for the next day with a time that fit into my schedule. Nick, plumber was on time, very proficient and professional."

"Terry and Johnny were terrific! Super quick, professional, and efficient. We had a shower that wouldn’t drain, and they fixed it in less than 15 minutes. We’ve called them for several plumbing crises before, and they’ve always been excellent. Absolutely recommend them 100%!"

"on time, reliable, estimate before work."

"Called Curtis out to quote installing a gas cooktop to replace my current electric cooktop. The gas line is there, just capped off. He came promptly on a saturday evening, confirmed the project could be done and provided a quote. The quote was reasonable and I texted with him to confirm that we had purchased the cooktop and to confirm an install date and time. He wrote back "see you Feb 21 at 9:00 AM". During the week had another issue with a leak and need to replace a garbage disposal. I texted Curtis to see if he was available. No reply. On Friday, Feb 20 I called to confirm and left a message for a call back. I also sent another text to confirm he would be coming the next morning as scheduled. No reply. Saturday came and went and he didn't show, call or message. Want to give the benefit of the doubt as he seemed very reliable but it is now Feb 23rd and I have still not heard from him. Moving on to someone else. Sad, I really liked the guy."