Get matched with top water heater installers and replacers in Northborough, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"Keith plumbing and heating did a excellent job they were on time and on budget everything is working fine. They put in a high efficiency boiler it has been in for about a month and I have had no problems what so ever."

"Replaced a 16 year old water heater and fixed a leak under my kitchen sink for a reasonable price and even left my condo hallway cleaner than it has ever been. Highly recommend."

"David helped me install Heat Pump Water Heater that I purchased from Home Depot. It was his first time installing a heat pump water heater but he made sure it gets installed as per code and right way. He worked with me to install stop valve in the end."

"I called Brandon for a hot water heater problem. To my surprise he came within two hours on a Saturday. He was knowledgeable, personable, and his fee was the best I highly recommend BGC. For all your plumbing needs. Brandon went above and beyond. When I mentioned a problem with my kitchen sink he took the time and fixed it. He is the best."

"Al did an immaculate job of replacing my old gas water heater, and was kind enough to replace the water valves for my washing machine despite dropping the request on him last minute. Highly highly recommended!"

"Emergency answered promptly and made every effort to get a plumber on site to replace the inners of the water tank."

"Could not be happier with the install of our new propane system. They were very easy to work with Quinn answered all my questions Doug and Bernie and I forget the other guys name were a pleasure to have in my house. They did the work and the Quoted amount of time. They handled all the inspections and permits with the town. Extremely happy with the level of service and would recommend to anybody looking for heating needs. Edit from 2 years ago?. The company still has not picked up old water heater and boiler. Have called a number of times to get this done. Vicki is extremely unpleasant to deal with. Rude. Has zero phone skills. Should really look into finding a new person to answer the phones. She was basically yelling at me for asking, follow up questions. And when I I said, why are you yelling? She said so you would know if I was yelling at you. But she definitely was yelling. I really hope those phone calls are recorded. They?ve got their money. So obviously the customer service ha"

"I ended up losing heat due to a low water switch. I never had a gas furnace. They talked me thru on how to fill the system and did not charge me"