Get matched with top drain line breakage camera locaters in Northbrook, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"Terrence Spranger was my plumber. His quote was fair. He was on time to the job. He replaced my hot water tank and shut off valve. He suggested placing a tray under the tank that has a drain hose just in case the new tank eventually leaks then it won’t run all over my basement. He had the model and serial numbers added to my receipt for insurance purposes. He was very personable and put the customer first. He went beyond what was expected of him to do. Thank you"

"It went great! Patrick came out on a Saturday to see what was causing my line to back up. He used his camera to find mud in a section of my pipe indicating some type of crack or break. Gave me my options for fixing it. He started his repair two days later on Monday and finished up today, Wednesday. They dug roughly, a 4ft by 3ft hole to get down to the pipe and ended up digging two more feet towards the basement to ensure that they connected the new pipe to a solid piece of the existing pipe. Very competitive pricing, I called two other plumbers who were both higher priced by at least 2K and didn't offer as good of a warranty on their work. Very knowledgeable, able to help me understand how my whole sewer system works. Very professional, got the permit with the city, busted the work out, got the job inspected by the city and Closed up the hole. Patrick and his crew were also able to remove a piece of cable that someone previously broke and left in the pipe ( from that machine that rods your line). I highly recommend Patrick and his crew. The peace of mind is priceless! Thank you!"

Since 2001, Ex-Stink Plumbing has been providing dependable plumbing solutions for homeowners, businesses, contractors, and property managers throughout Northern Illinois and Southern Wisconsin. Family-owned and operated, our company was proudly acquired in 2012 and has continued building on a reputation for quality workmanship, honest service, and reliable results.\n\nOur services include residential and commercial plumbing, drain cleaning, sewer repair and replacement, water heater installation and service, excavation, interior and exterior plumbing, new construction plumbing, remodels, maintenance, and emergency repairs. Whether you're dealing with a clogged drain, a failing water heater, a sewer issue, or planning a new construction project, Ex-Stink Plumbing has the expertise and equipment to get the job done right.\n

"We are new homeowners and had a hole in our septic tank made of concrete block, which was sending wastewater into the foundation/basement of the home. It was my first time using Angie's List, and I would recommend Illinois Sewer and Drain to anyone. Joe and his team of experts solved our issue immediately at an affordable price. They even went above and beyond to install a sump pump in our basement to help with the rain water. Quality work!!"

"My experience with Charlie was great. I accidentally drilled a hole in the gas line that feeds all appliances in our home on a Saturday morning when trying to drill in to hang a TV mount. I knew enough to immediate turn the gas off and call our gas company who came out quickly and locked my meter...this meant no gas to appliances (oven, hot water, dryer, heat, etc.) until it was fixed. I jumped on Angie's list to find someone close who may be able to work weekends, called several places, and left several voicemails.
Charlie was the only one to call back and came over to check out the issue within a couple hours on a Saturday. He looked at everything, provided me with some background info on what he'd need to do, and instructed me on what I could do to make the job go quickly when he returned in the morning. Charlie and Bernie came over Sunday morning and had the pipe repaired within 2 hours max. I was able to get the work inspected that same day and have our gas turned back on.
Charlie was friendly and thorough, and educated me on what he was doing throughout his work. Any time you need "emergency" service on a weekend it's going to be expensive, but I feel that Charlie's price for more than fair for the work done and the quickness in which he came out to fix our problem.
I plan to recommend Charlie to others in our townhouse community and suggest you give him a call for your next job.
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"Like most of their competitors, Reliance charges a fee for dispatched estimates which would be deducted from any final invoicing of work. Michael was promptly dispatched to my home to assess a particularly challenging drain replacement: the original builder made no allowance for service access to the tub 30 years prior. Any repair would require demolition of the tub enclosure or ceiling below. Michael's assessment and quote recommended cut-in to the side of the tub, but it was unclear if this would have given him enough access for the repair. We were fearful that the initial effort would have quickly escalated into more work. We also were distrustful of a company that charges line item warranties for their own service (i.e. 6 months vs. 1 year vs. 2 years) and does it's scheduling and quoting from an electronic tablet with nothing in writing on the front end. We subsequently were able to make this repair on our own and avoided the expense - which likely would have ratcheted up to over $1200."

"Thomas was amazing. He cleared my drain and also answered any questions that I have. He also was great with my little dogs who were curious. Highly recommend."

"They came all the way out to take care of our sink drain issue and saved the day!"