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"Fantastic!! My insurance company contacted 2 others for this work that I pulled off of yelp. One who didn't bother to show up at the day of my appointment (twice!!), the other who didn't bother to contact me at all. I started to call others from A.L. near my area. All of them had good references and were about the same price as my insurance deductible. Sean gave me a quote lower than my deductible when he included his A.L. discount. He promised a factory replacement windshield (something no others did) and a quick install turnaround. On the day of the install, he called saying he would be a little late. He was only 1/2 hour late and it was because the windshield had not arrived that morning. He arrived at my house, quickly set to work, professionally installed the window, re-installed the things like mirrors that were attached to the old one, and removed the old one. He gave me some post install tips while waiting for the adhesives to dry. Overall, it was a great experience and I would rehire him in a second. Quick, professional, high quality, low cost. Hard to beat."

"I hired Adrian to replace tile floors and install a new toilet, and he did a wonderful job. He and Pat were punctual, worked efficiently, were courteous, and showed a passion and attention to detail that I appreciated. Adrian suggested tile layouts that I hadn't considered and liked, and handled setbacks in stride, keeping the timeline: demolition was complicated by a hidden layer of vinyl flooring, and the toilet that I wanted to install was damaged during shipment. I would definitely recommend First Choice Grout and Tile."

"Dan the salesman was very knowledgeable & provided excellent answer / explanations to our questions & worked to get us what we wanted. Greg the supervisor of job. Install area was very knowledgeable & answered all questions thoroughly & explained all steps of constructions. Excellent work/ install although cleanup could have been better."

"They showed up on time, and gave good information on my project."

"The service was good and they arrived on time.  Everything went well.  They did a great job and we were very pleased with them.  They were responsive.  They offered a great price."

"TLDR; Driving progress is up to you.  Painter is incompetent.  Will miss every deadline.  No green building acumen.
  I hired Joe to add a bedroom to my house and pour a concrete pad for another room.   It was a straightforward project he estimated would take 2.5 months (10/1-12/15).  He volunteered the 12/15 completion date so I put fines in the contract if substantial work was not completed by 12/25.  From the architectural drawings, the only thing that changed during the project was the size of one window and the additional removal of a 3 foot interior wall.
  10/1, the work started and within the first two weeks, excavation was done, the foundations were poured, the framing was done and the windows and trusses were ordered.  Within a month the trusses and roof were on and the windows were installed.  So far, so good, but this was all done by one sub.
  Then things started going in slow motion.  I moved out for the month of November so they could get the dusty indoor work done without disturbing my family.  There were only 3 things completed in November, the electrical was roughed in, two small (5 foot and 3 foot) non-load bearing walls were removed and there was a day or two of digging on a retaining wall.  Disappointed in the progress I asked him twice for a schedule with the remaining tasks and dates.  Although he said he could provide one, he never did.
  He was supposed to have the drywall and insulation done by December 1st (a date again volunteered by him), so my HVAC contractor could install a ductless heat pump.  I had to push out that date by 2 weeks.  Also due to him missing the schedule, I was heating an uninsulated room for 3 days.
  For the siding, outsulation and exterior window trim, he set up 3 meetings to go over it with my architect.  The first one, the sider didn?t show.  I wasn?t around for the 2nd one.  The third time he sent a sider who had never worked with outsulation before.  To his credit, he paid for the 3rd meeting.  Although the architectural drawings went into explicit detail, the sider required handholding to understand them.  My architect was visibly frustrated explaining the installation process to him over the language barrier.   The sider charged $8000 for 4 days of work.  It was $2900 over Joe?s original bid.   This seemed high for 2 reasons.  1. A bid from a competitor who specialized in green building, had worked with my architect before and was familiar with outsulation bid $5600.   2. When I asked the sider why the caulk job was so bad, he revealed he had used a random day laborer to help.  When I asked Joe about the price, he stated that the price was fair because there were several surprises, and he had asked the sider to come down in price.  Not buying this explanation, I called the sider myself.  I asked him if he had provided Joe with a bid before he started working and he said no.  I asked him if Joe had asked him to come down in price and he said no.  So Joe essentially wrote him a blank check with my money.
  By the beginning of January, electrical still hadn?t been hooked up, there were no doors or gutters and the porta-potty and trash heap remained.  I?d had enough of Joe?s work and I wanted him to tie up the loose ends, give me the final bill and get out.  I handled all of the interior work, hanging the doors, doing the trim, painting, patching the drywall and installing the flooring to wrap this up as quickly as possible.  Unfortunately, after the initial bit of electrical was done on 1/6/15, I stopped the fines.  Joe went back into slow motion.  I?ve attached a full timeline so you can get a taste of this.
  Probably the biggest debacle of the project was the exterior painting.  I had told Joe I wanted to have him do the exterior painting, but I wanted it done when the weather was nice.  Ignoring my request, his guys came out to paint on 1/15/15. It was sprinkling when they arrived, but they shrugged it off with ?It wasn?t raining in Federal Way.?  More and more rain kept coming, so they covered their sprayer to protect it while they continued painting.  Then it started a downpour.  All the paint washed off.  They returned the next day to continue.  It rained again that day.  They didn?t prime any of the bare wood and painted it while it was soaking wet.  Not surprisingly, very little of it adhered to the wood.  I fired the sub in charge of the painters because he was supposed to do some work inside like hanging the doors and doing trim work and I didn't want him trashing my house any more. They came out again to paint, this time it wasn?t raining.  But the paint job looks terrible.  There remain bubbles, drips, uneven coloration and almost bare wood in places.  (There is one picture from the first day and all the remaining are as it looks today) I told Joe to hold payment for this until they did it right.  Joe has repeatedly told me he would make it right, but hasn?t delivered.  I scheduled a meeting with the painters to come out and review their work, but they never showed.  Also telling is Joe didn?t look at the paint job himself when he came to collect the final payment.
  Twice during the project I was approached by his subs asking for money.  Although I paid Joe the day he asked, it was clear there was a considerable delay with money flowing to his subs.  First the concrete guy showed up at my door and I got a lien notice from the company, the second was the door guy.  The door guy said, it takes a long time for Joe to pay.  It took over Joe over 2 months after his last day to collect the invoices and present me with the final bill.
  Something as simple as grading a 20 foot driveway and hauling out the trash, spanned 2 weeks to complete.  The worker trashed the retaining wall and left a bunch of concrete debris which I had to get hauled out myself (see picture).  Also of note, my circular saw mysteriously disappeared after the driveway guy used my table saw.
Here is the timeline:
Before work starts pay 1/3
10/1 Project and excavation starts
10/7 Concrete pads poured
10/10 Room, framed and sheathed
10/17 Trusses on
10/25 Roof on
10/31 Windows in
11/4 Pay second 1/3
11/5 Retaining wall digging starts
11/10 Remind Joe I need the insulation and drywall done by 11/30 for a scheduled HVAC install.
11/11 I provided my door choices to order.
11/12 Rough in of electrical
11/20 Small interior walls removed
11/23 Retaining wall ordered
11/25 Retaining wall arrives
11/28 Checked on doors, still hadn?t been ordered.
12/1 I return to my home and there is no drywall or insulation.
12/3 Insulation is done
12/9 Drywall starts
12/12 Drywall is done
12/13 Retaining wall digging ends
12/15 They come out to look at siding with architect
12/16 Retaining wall done
12/17 Doors actually ordered
12/19 Siding starts
12/22 Doors supposed to arrive
12/24 Siding done
1/6/15 Electrical finish starts
1/7/15 Asked to grade the driveway and finish up
1/10/15 Gutters on
1/15/15 Awful paint job done in the rain
1/16/15 Bare wet wood painted without priming, doors come in, wrong size
1/17/15 Driveway grading starts
1/20/15 Paint job touched up but not fixed, barely painted wood, bubbles, drips, uneven coloration remains
1/21/15 Electrical finish completed
1/26/15 Doors finally come in the correct size
1/27/15 Driveway graded
4/6/15 Get and pay final bill
4/18/15 Schedule painter 4/24 to review work
4/24/15 Painter doesn?t show up
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I initially contacted MS Railing through Angie's List and Serge was quick to respond. Because Serge needed more details we continued to communicate through texting so I could send him pics of the studs in the wall so he would know it would hold the heavy glass door. I was told (by several glass companies) that they wouldn't come out to measure until the tile was installed. However, Serge did give me a rough estm via text just so we'd have an idea of the cost. As soon as the tile was installed I texted Serge about coming out to measure to give us a solid quote. He came out the very next day and was punctual! We also got other estm for the glass from companies off of AL as well. What set MS Railing apart from the rest was the respect that Serge gave by taking off his shoes when he came into our house, MS Railing also had the lowest price and the quickest install turn around time (a week and a couple of days) compared to the other estms we received (3 weeks). The actual estm Serge gave us before he left was even lower than his rough estm he sent me via text! Since we were still waiting on a company to send us their quote, just to make sure, so we waited to let Serge know we wanted to go with his company to install the glass. When we finally got the other quote it was much higher so, I texted Serge to let him know (that was on a Fri evening), I was concerned maybe we should've waited until Mon morning to tell him. However, he did respond right away even though it was after hours. That following Tues I texted Serge to see about our order. I didn't need to worry b/c Serge had remembered and in fact on Weds he texted me to say the glass was ready!! They also had available an apt for 10 am apt spot the next day or I'd have to wait until the following Mon. I chose the 10 am appt.! The guys showed up on time, installed the glass within the hour and cleaned up! We have not used the shower yet as we are still adding some new fixtures and all to the bathroom but we love the look of the doors! We did pay extra for the glass stain protection that was applied to the glass before it was installed. The protection last 5 yrs and the price that was quoted was well below the other companies and worth the extra cost to us. A clear "plastic" strip was attached to the bottom of the shower door to help keep any water from coming out. I was told we could take it off but you can't really even see it plus it's nice to have the extra protection against any potential water that may get splashed onto the door and out onto the floor. Again we are super happy with the service that MS Railing provided and the glass looks wonderful!

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"They did a very good job. They were quick and I am very happy with the work that they did for me."

"Yes. Very happy with the work Nathan did. Huge attention to detail, came in under budget too!"

Welcome to Glass Doctor of Island County! Locally owned and operated, Glass Doctor is your one-stop shop for home window repair, auto glass replacement and commercial glass services. Our professional, uniformed technicians will diagnose the problem quickly, give you a price up front, and perform the service to the highest quality. The extra value you will receive from Glass Doctor is what sets us apart, from our Advantage Plan for home services to our G12 guarantee for auto glass services to our Commercial Care� program for business services. Discover why nationally recognized retailers depend on Glass Doctor for their complete glass service, with local attention to detail. When glass breaks call the doctor, Glass Doctor. Call us today to schedule your appointment!