Get matched with top fridge, freezer or ice maker repair or service pros in Oley, PA

"Super helpful"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I have never dealt with this company but on November 9th 2024, I was in Arizona on vacation and I noticed a charge on my card from this company. Like I said I don't even know who this company is. I don't live anywhere near berks county pa. I don't understand why this would happen and I am quite annoyed"

"My husband and I couldn't believe how quickly Steve responded to our voice mail message. He arrived the next day and had our refrigerator problem repaired in about an hour. He explained every step ... what he was doing and why. We will not hesitate calling him again if we need another repair. He definitely gets a five-star rating!"

"Did not listen to my needs as far as a/c was concerned. We needed repair in our one room where only one vent was working and never fixed or gave an estimate. They were only concerned about getting in and out! Tried calling after the fact to try one more time and called back once, I returned the call left another message and then heard Nothing! Will Never use again!!!!!!!!"

"Steve has done repeated repairs on my washer and dryer. He has always been so knowledgable and fair in his pricing. He goes over and above with communication. His experience is so valuable. I highly recommend his services for any appliance repair."

"Mark and his team came in, explained what was going to be done and Boom, beautiful! Highly recommend him again and to all. You will not believe the difference!"

"It was very good."

The Longacre Co. is a family owned business with approximately 50 employees. We have been in business for 92 years.

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."