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"I was referred to Columbia Heating and Cooling through NW Natural. My furnace randomly stopped working (later found out it was because of a squirrel...) during some of the coldest nights we've had so far this winter. The tech showed up ahead of the scheduled time and was able to fix my furnace within 30 minutes. No complaints, and glad to have heat again."

"They did a great job. From the estimate visit to explaining the costs and work and options to choose from. Also, they were quick to get on the job. They were very punctual and worked straight through 2 days to get the air conditioner installed. It required extra work because they needed to rearrange the furnace, all of which was explained to me in the estimate. The final price was exactly what they quoted me and there were no surprises. The technicians, Matt and Hudson were friendly and professional and hard working. I will be calling them to do the annual maintenance. So, thank you Angi for helping me find them."

"I called Columbia NW Heating & Cooling on Monday morning, and spoke with Blake. By 2pm that same day, Dave was at my home with a quote for my new furnace. I spoke with Andrea who schedules installation and by Saturday I had a new furnace installed by Ivan. I'm telling you I have never been happier with a company regarding efficiency and their friendliness & professionalism. I would recommend them to anyone & everyone that needs the services they provide. They keep in touch via phone and follow up with text and emails. As a matter of fact, I will be calling them next year for duct cleaning. Thank you for providing such excellent customer service from the 1st call, to the finished installation...all within 1 week. You cannot go wrong choosing this company. Many thanks!"

"HIGHLY RECOMMEND. Comfort Solutions was one of four companies I had out to bid for new AC install. BY FAR, they were the most professional and the most informative. Because they seemed the most "professional", I was expecting their bid to come in way above the others. I was ecstatic when their bid was actually the lowest (by a good amount), because I knew this was the company I wanted on the job. Every step, from initial bid to install, was a breeze. Even the city inspector said "Wow, these guys did a good job." The project was bid accurately and there was no overrun. I couldn't be happier."

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It went great. Installation required two days. The installers were professional and cleaned up well after themselves. The upstairs in our house has only one vent, which is insufficient to keep it cool in the summer. Oregon Heating and Air Conditioning (OHAC) suggested sealing that vent and installing a ductless unit, which would be capable of keeping the upstairs cool in the summer. The old primary unit needed to be replaced, and OHAC suggested a variable speed unit to replace the old fixed speed unit. Everything got installed on schedule and they cleaned up after themselves nicely. The new ductless unit required pipes & wires to run down the outside of the house, and they hid them with a  cover which looked good. The new primary unit is much quieter than the old unit, and both new units are keeping the house cool in this hot weather. They should provide a 40% savings in electrical use as well.

The only hiccup was the new thermostat. It behaved strangely, and rather than spend time diagnosing the problem OHAC sent a technician out to replace it right away. The new units are so efficient they qualify for tax credits and rebates. OHAC completed all the paperwork and registered them with the manufacturers, so all we had to do was file the papers. This reduced the overall cost of the new equipment, which was great.

We've been using OHAC to maintain our old heat pump for many years and were always happy with their service and pricing. This experience was consistent with that history.

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"Robert gave us all the information we needed to make our choice and explained how the job would go. The work took 2 days. We also had to upgrade our electrical panel. Revival hooked us up with an excellent electrician from Bear Electric."

"Great service. I needed an AC installed asap. They gave me a one week lead time then called me when they finished early on a job the very next day. Best price and install looks great."

"Had a 40 year old Lennox furnace that gave up the ghost. HomePro Heating + Air responded to a request immediately and within a amazingly fast removal in installation of my new furnace. The team was extremely polite and professional and respectful of my home. Price quoted was way better that I was expecting. If you are looking for a great team of professionals. Look no further. Thank you so much and Happy New Year! - Jan L."

"Zach was very professional and gave us such a great deal. This us his work done. It's installed and just happy to have him do the work and we will call him for any other work needed for upkeep or other plumming. We will also recommend him to others."

"ACS installed a new Bryant heat pump + furnace. The equipment is high quality and the team was knowledgeable, flexible, and willing to answer all my questions. They accommodated a change in scope on the day of install from just installing a heat pump to installing a furnace + heat pump combo. This set the team back a few hours for the last minute parts request, but they powered through a very long day and stayed until the job was finished. All customer service goes directly through the owner operator. Originally this seemed like a plus, but I think they would benefit from support staff. I needed to edit and downgrade this review after a few negative experiences. Some changes are related to issues noticed after the install. The unit was not secured to the pad outdoors and also was not attached to the house. Holes cut into the corner of the garage slab in order to pass through the lines were not patched, leaving a break in the envelope. Mark promised to follow up on both of these, but he did not send anyone out to take care of this. Mark also directly promised that our install would qualify for Energy Trust of Oregon incentives for $3000, when in fact it is clear after speaking directly with Energy Trust representatives that our install did not qualify for any amount of rebate. This promise was echoed throughout the quote and the install process. I believe that the lack of a support staff is causing some shortcutting or disorganization when it comes to managing some of these details - I would prefer to assume that ACS did not know the details of the incentive rather than that they purposefully deceived me, but I dont feel comfortable recommending them given these circumstances."