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"I wish all the contractors on this basement project were as good to deal with as Family Waterproofing. Throughout the whole process, communication was good. Ken the owner was responsive and patient in answering all my questions and addressing concerns. They prepared a detailed contract of all work to be performed, and did what they said they would. I like that they did an exploratory dig after signing the contract to make sure we had a solid plan and avoid any surprises during installation. There was an area under the basement stairs and an old cistern that required a creative solution. They came up with a solid plan that didn't add extra cost. I asked them to pour some extra concrete under the stairs which wasn't included in the contract, which they did for a good price. The crew was friendly and had a good natured camaraderie on the job. The overall cost was very fair and we received great service and quality. They are honest, care about their customers and want you to be happy. Now I'm looking forward to a big rain!"

"Leaks were fixed and they did not leak again."

"Raise-rite did an excellent job. They worked quickly and neatly. Very nice finished work."

"Steve Gavin, the owner came out and provided me with a great price that was inclusive of the entire scope of the project. During our meeting he took the time to explain the process that his company uses. Once the permits were issued the crew arrived the next morning at 7:00 a.m. as promised. The crew met the deadline for a 1:30 inspection from the Village of Deerfield. They not only met the deadline but they passed the inspection without any issues to be corrected. The crew worked until 7:00 p.m. completing the job. I would also note that they left my home spotless!"

Additional phone number - (847) 382-2882. Additional DBA - United Structural Systs of IL.

"If you are deciding between contractors, stop thinking about it and hire Martins, I promise you will be happy with your decision. It is hard for me to put into words what an unbelievable job Martins did with our built ins and how much I enjoyed working with him. My wife and I were nervous because we had never done any sort work on our home and finding Martins was a godsend. In all honesty we are very picky and sometimes hard to work with (just ask our wedding vendors haha) but I cannot think of one thing we would have change in our experience working with Martins and how the built ins turned out. He is very good at what he does and just a very honest guy that you can trust with your project. He cared about how everything would look and function almost more than we did if you can believe that. His attention to detail was impeccable and is exactly what you want when you are making a big change to your living space. Every one of our friends that come over are in awe of our new built ins. Martins is a true artist!"

Home Carpet One, the solution to all your Chicago carpet and flooring needs, provides the city’s largest selection of carpet, hardwood, vinyl and tile flooring. We know that choosing the perfect floor for your home or office is an important decision. With this in mind, we present our customers with a 10,000 square ft. showroom with an endless selection of quality flooring choices. Of the most frequent comments we hear from customers when they walk in the door of our 10,000 square foot Chicago flooring showroom is that they cannot believe how large our store is and the incredible selection we offer. A frequent refrain is if you cannot find what you are looking for at Chicago’s Home Carpet One store there isn’t a Chicago flooring store at which you will find it. We feature area rugs, commercial and residential carpeting, Chicago’s largest selection of ceramic tile, porcelain and natural stone tile, glass and mosaic tile, art tile, hardwood flooring, and more. Products Carpet, rugs, area rugs, tile, stone, laminate flooring, in stock flooring, hardwood flooring, marmoleum flooring, vinyl flooring, plush carpeting, tactesse nylon carpeting, berbers carpet Specialties Residential carpeting, wool carpet, commercial carpet, area rugs, hardwood, porcelain and ceramic tile, mosiac glass tile, natural stone Brands Anderson, Armstrong, Bella Citta, Castle Combe, Divine Flooring, Duchateau, Expanko, Invincible, Kahrs, Kraus Laminate, Lauzon, Mannington, Mirage, Natural Bamboo, Natural Cork, Preverco, Provenza, Teragren, Voyager, Adex USA, Akdo, Alys Edwards, American Olean, Bonton, Boyce & Bean, and much more Languages Spoken English Year Founded 1970

"Arrived on time and completed the job in 6 days. Refinished two, three bedroom apartment floors. 10 rooms total. Looks amazing. Make sure you take Josue’s advice."

"We would actually like to hire them again but there is an increase on their charge for the service."

"AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $11,000 in 2020 to have interior drain tile and a landing drain connected to a new sump pump Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022 Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. Update as of 3/3/2023 AVOID AT ALL COSTS!!! Here is a list so you can read everything we’ve been through with this company. Spent over $10,800 in 2020 to have interior drain tile and a landing drain connected to a new sump pump. Had water enter through the doorway by the drain 3 times since 2020, with the most water coming inside September of 2022. Called Safeguard in September 2022. Safeguard refused to even check the system, sent us a quote for $1,800 more work to “fix us up” without even checking anything on our property. Had a 3rd party company out to inspect the drain that Safeguard refused to check. Discovered they breached our contract and connected the drain to village stormwater tiling without our consent or the consent of the village. Have never received as much as an apology. Instead, Safeguard blamed us saying the drain was clogged with leaves, and that is why we flooded. This was disproved by Roto-Rooter. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work. They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection. There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable. They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else). As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT. Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, I believe they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem, in my opinion. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY. The company refused to fix anything and did not respond to requests until I submitted a formal complaint on the BBB website exposing the breach of contract Have spent months (5) trying to come to an agreement we are comfortable with in order to have them out to fix the work They do say they will repair the work for free, BUT… They tried to get us to waive their liability should the village fine us for the stormwater connection There will be NO WARRANTY of this free work. So, if the concrete starts breaking a few months after the fix, they’re not liable They claim they did not connect the drain incorrectly, and they are doing this fix to appease us (even though I have my contact that clearly states what was to be done, and a signed letter from the president stating that they did in fact do something else) As a result, we asked for a simple 1 year work and materials warranty just to ease our fears about something breaking in the future. Their response- WE WILL NOT ALTER THIS CONTRACT Bob, John and Karen have been nothing but awful to work with. They are argumentative at best. The amount of times sarcasm and ALL CAPS have been used in emails by Karen, as well as the amount of times my husband has been screamed at over the phone or in person by Bob and John are immeasurable. As soon as you write them a check and they finish the work, they’re done. Even if they blatantly breach your contract (like with us), or the work is faulty, they will not fix or stand by anything. They claim they have one of the strongest warranties in the business- I assure you this is a lie. If they do work and it never breaks, consider yourself lucky, because if something goes wrong they will not help you in any way shape or form to solve the problem. Instead, they will blame you as the customer and ignore you until you become too loud to ignore. Do yourself a favor, spend a little bit more money and go somewhere else that actually backs up their work and treats their consumers well. This is not that place. RUN AWAY."