Get matched with top luxury vinyl flooring installers (materials not provided by consumer) in Ortonville, MI

"We hired Functional Floors to refinish the hardwood floors in our new home and install new wood in areas where there was none. Unfortunately, what should have been a straightforward project turned into a very disappointing experience involving poor communication, questionable decisions made during the work and a finished product that required multiple attempts to fix. Throughout the project, decisions were made by the crew without asking us how we wanted things handled. Those decisions resulted in visible filler, patched areas, and other issues in our newly refinished floors that required them to come back out and attempt repairs. For a project of this size and cost, we expected much better attention to detail and communication. When we raised concerns, the crew lead who originally did the work was confrontational and not helpful in resolving the situation. Another lead eventually came out to review the issues, but by that point there was only so much that could realistically be don"

"They were on time professional and thoroughly cleaned after the job. I would say they were excellent. "

"Went really well! Ken was the one who installed our flooring. We were very pleased with Ken. Showed up on time, worked quick and efficient. Would definitely recommend and hire again."

"Wow! I wish I could provide 10 stars for Epic Floors and Sam Hazime. As someone who has done numerous renovations, this has been the absolute BEST experience I've EVER had with a contractor... and most of it was done long distance! From the very first phone call explaining my needs to seeing the completed project and meeting Sam in person, I have been thoroughly impressed. The knowledge, responsiveness, helpfulness, and all- around customer service has been excellent. My floors are beautiful and they were installed in one day! I HIGHLY, HIGHLY recommend Epic Floors for your flooring needs. You will be elated with the process and the results. TEN STARS!!!"

"Great representatives with sales team, shout out Brandon. Found a price range and product that stayed in budget. Installation team was efficient and friendly. Would recommend to others."

"The quality of the work is very poor. Sanding of pavers got stuck to pavers. My steps got ruined. Weeds are back in less than a week. The material quoted was 3 times higher than the material used. I would not care about it if the finishing would have been neat. Installing weed barrier and mulching is the most basic that any inexperienced landscaper would do it right. In my yard, that was also not perfect."

"Bad service carpet shedding all the time"

"Kade was fairly priced and communicated throughout the whole process of the installation,"

"Good communication, very informative. Flexible and consistent scheduling. "

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