Get matched with top fridge, freezer or ice maker repair or service pros in Osage City, KS

"VERY PLEASED WITH SERVICE, ALTHOUGH WE ARE NOT REPAIRING THIS APPLIANCE AT THIS TME."

"Amazing customer service! I own my own business and was impressed with the customer service I received. Christopher took his time and didn't cut corners. He wasn't there to just get a pay check he was there to get our refrigerator working. Everything was explained to me while he was working and I could tell he was knowledgeable and was doing what he loved and it showd with the final product! Don't hesitate to hire Christopher for any appliance repair. If I could give him more than 5 stars I would."

"Unfortunately not good. I had to put in a service call on three different occasions for the same appliance. Once in July, then again in August and in October. Each time I had to pay the service fee of $75.00. If it was repaired properly I would not have to continually call for repairs. However I do feel that this problem falls on the company that was contracted not Choice Home Warranty!"

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"There were some challenges along the way,so we'll start with the overall experience:
Youngs completely gutted the kitchen and hall bath in our house.  The original scheduled time for the project was 6 weeks from the beginning of demolition to the end of construction, final touch up stretched a bit after the 6 week
time.  At the end of the project the kitchen and bath were beautiful and we felt like we ended up with what we were hoping for.  The final quality of the kitchen and bathroom were top notch.  The kitchen cabinets were very good quality for full wood semi-customized cabinets and the team at Youngs was willing to make minor adjustments to them to give them additional functionality.  Their designer took the time prior to starting the project to make sure the details were organized.  She made suggestions and always kept our personal style in consideration.  We really enjoyed the design process with Elizabeth.
Youngs remodeling was always considerate of our time.  They were willing to work with our time schedule and continued to be flexible in scheduling depending on our needs.
Security was never a concern and we felt 100% safe in our house during the entire process.  We felt very comfortable with all the sub-contractors utilized.  
Now for some of the frustrations:
We repeatedly asked for Youngs to provide a detailed scope of work that matched or referenced the design drawings.  The ?contract? provided to us prior to starting the work was lacking in detail and didn?t even have a signature line.  This caused us quite a bit of hesitation and we think Youngs really needs to address this concern.  However, due to generally positive reviews, we decided to proceed with work with them and at the end of the process are satisfied with the final product. 
Communication was lacking a little during the project to us.  There was an online schedule set up for our project and would have worked well, until changes happened.  Once the schedule needed to change, the online calendar was not always kept up to date so we did not know if there would be work happening at the house on that particular day or not.  We often had to initiate the communication rather than being kept up to date.  When we initiated the communication, we were always able to reach Youngs.
Additional challenges included a couple kitchen cabinets and accessories that did not arrive with the original shipment.  Unfortunately, it took two additional shipments to get the full order which really impacted our schedule.  Youngs did try to make up this lost time and almost finished by the deadline of Thanksgiving.  Although the kitchen was generally usable by that date, they had to return several times after Thanksgiving to correct some wall finishes and other touch up.  We were required to point out several defects in the construction (pitted drywall, pull outs not closing correctly, hidden junction box, paint touch up) in order to have the issues resolved.  While we realize that Youngs may not be able to catch all the items, there seemed to be too many that we the homeowners had to be responsible for in order to have any resolution.
The last frustration stemmed from the invoicing process.  We had some total costs higher than originally agreed upon and we had to go through several iterations to get the correct final due amount.  It did finally get resolved, however it took several weeks to do so.
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