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"Brian from Pest Control was very pleasant and thorough."

"Employees were polite and did a wonderful job getting rid of my bats. I would recommend them highly."

"Rang doorbell to let me know they were there. Did a great job and left a clean yard. All leaves were removed."

"I've hired bug boys, and switched to Ratt Orkin Inc and I'm so glad I did. This company holds true to there reputation. Very professional, always on call, friendly, and took care of our problem quickly. I highly recommend this business for any of my pest problems. My family and I will continue to use Ratt Orkin Inc. Best pest control business in Western MD and Garrett County."

"due to severe hot weather and lots of rain, I needed quick response as insects were in the attic and we could hear them 24/7. Called couple places and went with Greenix because price was more reasonable than other places, and Kyle explained on the phone what could and could not be done in great detail and answered all my questions for an hour. We have lived in our house for 40 years and every 10 years or so, we need to get a pest control in quickly. Kyle checked with the various satellite sites of technicians and found someone to come out the very next day in the morning which seems to be unheard of these days with businesses. We went with the 1yr service because the insects we have sometimes need more than 1 trip to eradicate them, plus the visits were unlimited if we still had the same problem, but don't expect that. Scheduled visits every quarter are what we wanted as we live next to the woods and our back yard is where the woods begin, so we wanted insect protection year round."

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"Mark was great. It was easy to schedule and appointment with him soon after contacting him. I appreciate that he gives a specific time for the appointment (rather than a window of time) and that his pricing is very clear (and from what I understand very reasonable). He was very knowledgable and told us what we thought was squirrels in the roof was actually a raccoon. We stopped hearing noises the day he set the traps on our roof. He sealed up the potential points of entry between our house and the attached row houses. Hopefully we don't have a reason to hire him again...but if we did, we would!"

"Modern did a thorough repair job including significant structural repairs on 2 levels of the home.   They documented their work extensively in photos (at my request) for any future  homeowner.  Modern was careful to tape off non-work areas of the home (for dust control) and they protected my newly redone hardwood floors with full tarp covers.   They cleaned up when job was complete and even repainted repaired areas.  They were proactive and treated for termites in one area, in case they returned!  I consider myself to be a discriminating consumer, Modern's work was superb.
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"Jessica responded very quickly to a wasp nest that attacked my son and myself. I’m so thankful she was able to safely treat the nest next to my pond without harming any of my fish. She was very knowledgeable and reasonably priced. I will be keeping her for future services including preventative care !"

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The initial call and scheduling was great. was able to provide same day service.  Technicians that came to house were courteous and professional. They sprayed the soffits, front & back porch for bee/hornets.  We saw decrease in bees/hornets & were found dead ones on porch next day.  Did not see any for days, then started to see one or two once in a while.  About one week later we had approx. 10 bees/hornets on our outside porch light every morning & a few on the back porch light. I called and spoke with Bill who said he would service in the next day or two (dependent upon weather). Bill explained how bees travel for weeks and return so they were probably worker bees (fine, I understand that).  After another week passing, we began to see one or two bees again (figured they were more worker bees returning), but then woke to find approx. 10 bees on the porch light again and also on the motion light.  I emailed Roughneck via their website as it was early morning (7:45am) & I was heading to work and wanted to get on their schedule as soon as possible. I then called the office # at 10am to follow up on request to be sure it was received.  I was told that Bill was training someone and that he'll be returning calls shortly. No problem. I called again at 2pm and was told that no message was received and that Bill will call me.  At 3pm I sent a follow-up email to the customer service email address on their website asking for a follow-up as to if work will be completed same day or not.  At 5:30pm I received a phone call from the owner Bill who 'nicely' pointed out that I didn't follow company policy by emailing and that I should've called (even though I called twice), and that he didn't appreciate the email I sent bashing his company (the email stated the same as above ... ?)  I requested service again, as my husband is extremely allergic to bees.  Bill stated that he couldn't control the elements and nature and flying insects, and that he already treated the house and also used a powder that will last "forever & forever". He then also advised he removed a nest last time he came out. I questioned why I wasn't provided a follow-up to that visit, and Bill told me that I should've called them if I wanted to know what was done.  The phone conversation was very demeaning as Bill continued to call me names (rude, hag, ignorant, stupid, etc) anytime I would question his service, product or warranty. Bill also stated that I treated his employees badly which he could not give an example of (as the technicians that came to the house were very nice and respectful and did a great job, and the gentleman on the phone was friendly both times - so had no reason to be rude).  I have never been spoken to so negatively for a service that I paid for.  I will never use them again and definitely will not refer them to anyone. Which is a shame as everyone else was extremely nice, but Bill is just rude.   I am sure that Bill will respond negatively to this review (as he has others), but I'm not a liar (though he will call me such) and I am not difficult to deal with.  I give respond when deserved and will provide a good review for a job done.  Truthfully, I was scared to post a review as I am afraid of retaliation from this company (as they know my name & address) - but I do not think it is right to be treated this way, and others need to be aware.

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