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"They came and provide the service - had it fixed in 10 minutes."

"It was very good. They were very accommodating, were on time, and they explained everything to me."

"I own a business and had a company come out to fix our air conditioner. They came out 4 times, charged for all those time and the unit still was not working properly. I then decided to try someone else, so I called Thermotech on the referral of a friend. They came out, diagnosed the problem within 10 minutes (it was an old crumbling circuit board), showed me that bad part, ordered it and had it fixed in less than 24 hours. We have not had a single problem since! I was so happy with their service that I ended up using them for my home HVAC system.. I even referred them to a family member and they did a home install of a brand new HVAC system and they were very happy with the price, install, workmanship & fair pricing. Thermotech has found a customer for life with me. I have had so many bad experiences over the years with other companies telling & thermotech has been a game changer."

"Yesterday it was 112 degrees and so it was the perfect evening for our AC to go out. We tried cleaning the coils and all the DIY tricks we could think of, but when we woke to the house still being in the 80s we knew we needed a service call. Dereck Nail was familiar with my HVAC from prior to starting his own business so it made sense to give him and his team a call. He got back to me quickly, understanding the importance of our household of 5 relying on not just comfort, but safety as well, and said he could squeeze me in the same day between appointments. He arrived at 9 am, diagnosed the problem, and replaced the broken $30 part. He is handling the warranty paperwork as well. In a time of huge businesses that treat you like a transaction, it's nice to see a company that exudes the hometown feel while still maintaining a high level of professionalism. It's like the old family doctor who you can get to know and who will take the time to explain the issue and make proper recommendations. I will definitely continue to work with Innovative Heating and Air in the future."